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Cindy Holmes Posted on Jan 16, 2014
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Brush roller not working, vacuum not picking up after switching from upright use to hand held use and back.

1 Answer

Thatvacguy.com

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  • Kirby Master 1,619 Answers
  • Posted on Jan 29, 2014
Thatvacguy.com
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Joined: Jul 18, 2010
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First replace the belt. Replace brush roll if worn or bristles soft.

5 Related Answers

Anonymous

  • 4 Answers
  • Posted on Jul 10, 2008

SOURCE: No suction on kirby g4 upright vacuum. Can't use attchments.

First remove the mini-emptor and check for a clog also check the fan for anything cloging that or the hose may be clogged

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greg22

  • 5 Answers
  • Posted on May 14, 2009

SOURCE: eureka 4870 roller only spins in upright

if the belt has been slipping it may have pollished the moteror brush shaft and it just slips. take a small piece of sand paper or enery cloth and ruffen up the shaft to give it some grip.
if the metal shaft of the motor has been heated up due to slippage it will take some doing to ruffun it as the shaft will be hardend due to heat

Anonymous

  • 701 Answers
  • Posted on Jan 02, 2010

SOURCE: I have a Eureka Altima vacuum cleaner that doesn't

That means that you need to replace the belt. Here is the belt you need to replace and the manual which has instructions:

Eureka Altima Belts

Owner's Guide

Anonymous

  • 1 Answer
  • Posted on Mar 16, 2010

SOURCE: Brush roller won't turn

On my Dyson, there is a brush reset button on the top right hand side (if you are looking at the front) that you can press to reset the brush. I was vacuuming and too lazy to move a toy and this worked for me once I freed the rope from the brush.

Anonymous

  • 438 Answers
  • Posted on May 01, 2010

SOURCE: Dyson animal is giving me fits

Hi,

Try this quick repair and see if this fixes your Dyson in terms of not going in the upright position: This is a frequent problem that we see come in on Dysons. If this doesn't fix it, please feel free to just use the clarification request and let me know this didn't fix it. The suction problem is happening because when the machine is put in the upright position it diverts the suction from the floor to the hose automatically, and it's probably stuck in between the lower part and the hose part.

Step 1.
Turn power off and unplug the machine.
Tilt the machine backward to a 45° angle.

Step 2.

  • Hold the section under the airway inspection pipe.
  • The black forward lock button must be held down simultaneously, otherwise the valve carriage will not move.
  • Pivot this section upwards until it clicks into place.
  • Release the black button once the valve pipe carriage is moved up into place.



  • 872ec6e.jpg 9ee0e6b.jpg

    f5fcc76.jpg

    Step 3.

    • Tilt the machine forward.
    • The cleaner head should now slide underneath the part you have just clicked into place.
    • The machine should now stand upright.

    20e76d6.jpg


    In terms of the machine not picking up, this could be caused by a few things.

    The first thing you should check is the filter. The DC14 has a motor filter that is recommended to be washed every 90 days. Here's how to access this filter:

    • To remove the washable filter: Remove the clear bin; and cyclone top from your machine by pressing the cyclone release button.
    dc14_cyclone_removal_01.gif
    • Lift clip to remove the filter from the machine.*
    dc14_filter_removal_01.gif dc14_filter_removal_02.gif
    *The post-motor filter located under the clear bin should last the lifetime of the machine and does not need to be washed.

    There are two different types of filters that were used on the Dyson DC14, and One part filter, and a two part filter. Here's instructions on how to clean both of them:

    ONE PART FILTER:
    • Wash the filter in cold water only. (Please do not use detergent, do not wash in a dishwasher or washing machine).
    • Repeat the steps shown below until the water runs clear.
    filter_wash.gif filter_clean_squeeze.gif
    • Wash the filter in cold water only. (Please do not use detergent, do not wash in a dishwasher or washing machine).
    • Repeat the steps shown below until the water runs clear.
    filter_wash.gif filter_clean_squeeze.gif
    • Wash the filter in cold water only. (Please do not use detergent, do not wash in a dishwasher or washing machine).
    • Repeat the steps shown below until the water runs clear.
    filter_wash.gif filter_clean_squeeze.giffilter_1.jpg
    • Wash the filter in cold water only. (Please do not use detergent, do not wash in a dishwasher or washing machine).
    • Repeat the steps shown below until the water runs clear.
    filter_wash.gif filter_clean_squeeze.gif

    • Leave to dry in a warm place for 24 hours. DO NOT dry the filter inside a clothing dryer, hair dryer, microwave the filter, place the filter in an oven, or near a naked flame.
    • Please ensure the filter and filter case are completely dry before refitting into the machine.
    1_part_filter_drying.jpg TWO PART FILTER:
    filter_2.jpg
    • Wash the filter in cold water only. Please DO NOT use detergent on the filter, or wash the filter in a dishwasher or in a washing machine.
    • Repeat the steps shown below until the water runs clear.
    • Leave the filter to dry in a warm place for 12 hours, until completely dry.
    • DO NOT dry the filter inside a clothing dryer, hair dryer, microwave the filter, place the filter in an oven, or near a naked flame.
    dc14_filter_01.gif dc14_filter_05.gif dc14_filter_06.gif
    The filter should be washed at least once every 6 months.

    Also, since you have removed the bottom plate, a common problem on the Dyson's is when this plate is reinstalled. It is very easy to put the plate on incorrectly, which prevents the brushes from hitting the carpeting. This can seriously decrease the pick up on carpets. Check the bottom plate to make sure that it was put back on properly. Here's pictures of both the correct, and incorrect way to reinstall the bottom plate:

    Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings:


    9739790.jpg
    Here's another picture, that is the RIGHT way to install the soleplate:


    8b953d0.jpg
    I would say probably 6 times out of 10 this is the problem with the customers machine. If you checked the soleplate and it is installed correctly, move on to the second possible problem.



    I hope that this was helpful to you. Please feel free to use the Clarification Request form here on Fixya if you have any questions.

    Thank you,

    Chris J.
    GoVacuum.com

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