Question about Canon DR 3080C Path-Through Scanner

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Scanner pulls page in to just past the bottom sensor lever

The scanner feeds the page to just past the bottom sensor lever and then stops and gives a paper jam error. All rollers seem to be turning. However the user reported a grinding noise right before the scanner stopped feeding sheets.

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Please ensure that the rollers are clean and within its life span. (Rollers wear out and need to changed after 250,000 pages or as recommended by mfr). FAn the pages before scanning, Ensure the edge is trim with no folds or bends. The griniding noise is because the scanner has picked up more than one page.
S. Mohan. India

Posted on May 31, 2009

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