Question about RIM BlackBerry Curve 8310 Smartphone

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Emails deleted from BB 8310 when opening desktop outlook

When I open my emails on the blackberry 8310, they all stay visible. However when I open the same e-mails in outlook on my desktop, the emails on my blackberry all disappear (delete). Any suggestions?

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  • 4 more comments 
  • avoorpool May 29, 2009

    Yes, the emails stay present in the desktop outlook inbox. They're only deleted from the Blackberry

  • avoorpool May 29, 2009

    I'm on Blackberry Internet Service (BIS)

  • avoorpool May 29, 2009

    When setting up email from my Blackberry I'm automatically directed to the Rogers website

  • Tualiapz
    Tualiapz May 11, 2010

    Do you have to go a website to activate/set up your email?


  • Tualiapz
    Tualiapz May 11, 2010

    More questions, which service carrier are you with?
    Are you on BIS (BlackBerry Internet Service) or BES (Blackberry Enterprise Server) ?


  • Tualiapz
    Tualiapz May 11, 2010

    Are the emails still present in Outlook inbox?


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  • 80 Answers

Can you go back to the website and look for options like edit email account?

Look for something which says "synchronize deleted emails between this mailbox and my device" If there is a option like this and tick on the tick box, remove it.

let me know how it goes.

Posted on May 29, 2009

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