Question about Archos 604 WiFi Digital Media Player
It was dropped and this message comes on. When you click on repair nothing happens. The screen etc seems to be intact, tried to take battery and re-install nothing happened.
The solution I found to reset the hard drive. Follow these procedures:
1. Remove the battery.
2. Unscrew the 2 screws on the right side of the battery compartment.
3. Loosen the 4 screws on the other side of the unit, but be very careful not to take them out, leave part of the screw in the hole, because if you don't, you'll have a hard time putting them back later as I found out. Now I have one loose screw on the bottom left.
4. Open the back cover carefully and make sure the 4 screws on the side are still intact. Adjust these screws if you have to but make sure they don't come all the way out. After opening the cover you'll see the hard drive and you'll probably see the connecting cable is loose. Lift out the hard drive and tighten the cable.
5. Replace the cover, tighten all the screws, and you are set.
After that, my 604wifi was able to start up normally and the recovery message is gone. A new problem now is the unit will turn off by itself after about 20 seconds. I suspected it was because of the loose screw, but I just don't have the time to fool with it now, well...future project.
Posted on Oct 01, 2008
Slight but important variation ...
Keep each screw with the original screw hold it came out of - it will greatly assist with replacement when needed. A magnetic screwdriver really helps here.
Looking from the back at all times:
1 - Remove battery
2 - Remove two screws to right of battery department
3 - Loosen (and you may well have to remove) the two screws on the now right face that are most rearwards (furthest from the LCD) - do NOT remove the two screws on the side nearest the LCD - this is unnecessary.
4 - *Gently* lift disk drive at top (opposite end from ribbon) and press in connector at the drive and on the board
5 - Replace the rear cover
6 - Carefully restart each screw - it is very easy to strip the threads in the hole.
7 - Replace battery and power up
It worked for me :-)
Posted on Jan 10, 2009
I had the same exact problem to the T. All i did was unscrew the tiny scrws next to the battery pack. Then took the back off made everything fit back tightly together than rescrewed the screws. It is working for now
Posted on Jul 06, 2008
Download latest firmware
Posted on Dec 10, 2007
I followed the instructions and checked it was tight and put it back together and still had same problem.
So I opened it again and disconected the drive cable from the board and then reconnected it and put back together again.
When I tried it was working again, the cable must have not been in right.
So move the holding tab to release the cable and reinsert cable and move the tab back again so you know it's 100% connected.
The ports on the bottomw were not working either till I did this so if that is same for you then do as I did.
Posted on Mar 16, 2011
Kcwc or solution number 2 gave me a great start to solve my problem. I had the red screen and the error (code 2). However my harddisk was ticking like a bomb, but it was only doing tick, tick, tick.etc Upon removing the lid of the hard drive the arm that reads the disc was stuck. Gently I moved the arm away from the disc, and do not worry if you hear a snap. I tested it with a USB to IDE/SATA Adapter and it ran exellent.
Posted on Feb 24, 2009
The problem isn't downloading the firmware, the problem is that you can't load it to the archos!
Posted on Aug 09, 2008
So, I have this same problem and updating the firmware would be a GREAT solution IF you can get it to connect to your computer. You have to connect the USB from the menu and you did not get the option here. Customer service told me that it has to be sent in for repair.
Posted on Dec 20, 2007
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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