Question about Canon PIXMA MX310 All-In-One Printer

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U053 Error Hi I have just purchased my Canon MX310 and installed the ink cartridges. I keep getting the following message: CHECK INK U053 BLK COL I have tried to get into the service menu, i have tried taking the cartridges out, i have tried holding the reset, nothing seems to work, I keep getting that message. They are refilled catridges I purchased on Ebay, so I don't know if it's the printer that doesn't work (as it's brand new), or the cartridges are damaged, or the printer doesn't want to recognise them because they are refilled. Can anyone please help? Thanks Kelly

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Use the correct ink cartridge referring to the model number indicated on the printer box or the instruction manuals. Please refer to below website: http://support-sg.canon-asia.com/contents/SG/EN/8000660401.html

Posted on May 29, 2009

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2 Answers

How to make Canon pixma MP-220 to recognise refilled ink.


Read the manual.

Get online and got to www.google.com In the google search box type: "Canon Support" (without the quotes and put your manufacturer name before Support). Look for downloads and drivers. Enter your model number and operating system when requested. Look for manuals on the site.




An Error Message Is Displayed on the LCD (MP220 series)


Message

Action

CHECK INK

U051/U052/U053/U059

The FINE Cartridge may not be installed properly, or the Cartridge may not be compatible with this machine. Open the Scanning Unit (Printer Cover) and install the appropriate FINE Cartridge.

If the error is not resolved, the FINE Cartridge may be damaged. Contact your Canon Service representative.

Jun 02, 2012 | Office Equipment & Supplies

1 Answer

Error u053


Hello,
this error signals that something is wrong with ink cartridge.
You can try re-install ink cartidge, if this doesn't helps ink cartridge is defective and you need to replace with new one.

Hope that helps!

Aug 23, 2011 | Canon PIXMA MX320 Color USB InkJet Printer

1 Answer

When I plug in my canon mx310, i get the error message...check ink U053. The ink cartridges are in the machine, i have cleaned them and reiserted them, unpluuged the machine and removed the power cord....


Try re-reinserting the ink cartridge.
First make sure you are placing the right
color cartridge into the right slot.
Most Printers are touchy about the
installation of ink cartridges. If the
instructions say to press the cartridge
into the slot until you hear a loud click,
that's what they mean. If at first you
don't succeed, remove the cartridge and
reinsert it into the slot again and press
on it hard till it clicks.
Then your printer should work properly.
Hope this is of some help. Bud

Jun 08, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Error Message U053


Error messages displayed on the LCD and how to handle them
When an error has occurred in the printer, the error / check message is displayed on the LCD.
Take the appropriate action to return to the normal condition.
Error / Check message How to correct CHECK INK
U041 An ink cartridge is empty.
To cancel printing, press the Stop/Reset button.
To continue printing, press the OK button.
After the printing finishes, replace the empty ink cartridge.
Printing with an empty ink cartridge may cause printer malfunction. U051 / U052
U053 / U059 The ink cartridge may not be set properly, or an ink cartridge not supported by the printer is installed.
Install the proper ink cartridge.

Make sure to install both the ink cartridges even when you set the printer to use only one ink cartridge (Color or Photo) in printing.
If one of the ink cartridges is missing, this error will occur. U075 / U076 The ink cartridges are not installed in the proper position.
Install each ink cartridge in the proper position. U140 An ink cartridge not supported by the printer is installed.
Install the proper ink cartridge. U161 / U162 A used ink cartridge may be installed, or the ink cartridge may be empty.
Replace the ink cartridge.

By pressing the OK button, printing can be done without replacing the ink cartridge. However, the remaining ink amount cannot be detected properly, so the function to detect the remaining ink amount does not operate. READ/WRITE MODE Since the memory card is currently write-enabled, printing is not possible.
Set READ-ONLY MODE ON. NO PHOTOS ON CARD Some images in the memory card may not be in a supported format. images listed below cannot be printed directly from a memory card. Print them from a computer.

- images edited on the computer
- images in a format other than JPEG or TIFF
- images with double-byte characters used in the file name
- images saved in a folder nested 4 or more layers deep INCOMPATIBLE CAMERA The printer cannot communicate with the connected camera.
Disconnect the cable between the printer and the camera to clear the error.
Confirm the following items and print again.

1. Confirm that the camera you are using supports PictBridge or Canon Bubble Jet Direct.
If the camera does not support either one, the printer cannot print directly from the camera.
2. Set the camera in PictBridge print mode before it is connected to the machine. This is required before printing for some cameras that support PictBridge.
Please refer to the camera instructions for more information about procedures required before and after connection to the printer.
3. There may have been no response from the camera for the prescribed time.
Re-connect the cable between the camera and the printer. WASTE INK NEAR FULL The waste ink absorber is getting full.
Press the OK button to clear the error.
Printing can be done until the waste ink absorber becomes full. If the waste ink absorber becomes full, please contact your local Service Center for replacement of the absorber and printer maintenance.

The waste ink absorber is a part inside the printer, which absorbs ink used in the cleaning operations, etc. CHECK PRINTER Turn the printer off, and remove the power plug from the outlet.
About ten minutes later, plug it in again, and turn the printer on.
If the problem is not resolved, the printer may require servicing. Please contact your local Service Center. HEAD ALIGNMENT ERROR Automatic print head alignment failed.
Press the OK button to release the error.
Check the followings and do automatic print head alignment again.

- Check if A4/Letter-sized paper is loaded in the auto sheet feeder.
- Check if the paper output slot is not exposed to a strong light source
- Print the nozzle check pattern to check the status of the print head.

If the problem continues, do manual print head alignment. LOAD PAPER If paper is not set, set paper and press the OK button. When paper is set, check each item and do printing again.

1. Confirm that unusable paper is not set.
2. Confirm that paper is set properly.
3. Confirm that recommended paper is used, and the number of sheets set in the auto sheet feeder is within the limit.
4. Cleaning the paper feed roller may resolve the error.

If the problem persists, the printer may require servicing. Please contact your local Service Center. PAPER JAMMED Remove the jammed paper.
If paper jam frequently occurs, check the following:

1. Confirm that no foreign material is inside the printer.
2. Confirm that unusable paper is not set.
3. Confirm that paper is set properly.
4. Confirm that recommended paper is used, and the number of sheets set in the auto sheet feeder is within the limit.

If the problem persists, the printer may require servicing. Please contact your local Service Center.

Sep 15, 2009 | Canon PIXMA MX310 All-In-One Printer

3 Answers

HAving trouble printing


Check and make sure you did buy the right one first.

Apr 23, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Alram light


Did you replace the Black ink cartridge or the Color cartridge, or did you replace both?

Facing the front of the Canon Pixma MX310, did you install the Black ink cartridge to the left side, and the Color cartridge to the right side?

Do Not reverse how the ink cartridges go. Do Not install a Black ink cartridge, in the Color cartridge holder.

If the Alarm light came on, check to see if you have an error message in the LCD. (Not trying to insult your intelligence. The LCD is the little rectangular Liquid Crystal Display on your Pixma MX310 Operation Panel, to the left of the numeric buttons)

Do you have the Pixma MX310 On-screen manual?
Start>Hover on All Programs>Canon>Pixma MX310>On-screen manual

Click on the Troubleshooting heading.
If you have an error message code, click on the heading ->
An Error Message is Displayed on the LCD.

Also suggest you click on the heading -> Problems Sending Faxes.

See if the information provided has a solution to your problem.

Apr 22, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Cannon mx310 will not recognize cartridge


press reset/stop button for 5 seconds. it will still say unknown but it will print fine

Jul 12, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Printer problem


My Canon MX310 doesn't like recycled ink cartridges, but doesn't do this.
Rjams

Jun 18, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

INSTALLING NEW PRINTER CARTRIDGES


Cyan or blue prints in stripes. Tried allignment but still cant solve the problem.

Oct 30, 2007 | Canon Pixma MP450 All-In-One InkJet...

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