Question about HP Photosmart C5180 All-In-One InkJet Printer

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Wrong cartridges error

I have a HP c-5180 all in one printer. I got a message saying my black ink was empty to replace it. I had to cause the printer will not print. I put a brand new one in and still got the same message. I starting pressing buttons near the display and now the display says "wrong cartridges" (all of them) "install the ones that came with your printer". Called HP.... USELESS as always, waste of 45 minutes. Need help please. All ink cartridges are HP not generic.

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Printer cartridge is damage replace it

Posted on May 29, 2009

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Check the ink/printer regional code by accessing the service menu on the printer:

Either one of the procedures below applies to all printers which use HP02 or HP363 ink cartridges. For additional HP02 support information, please visit our HP02 system support page which also includes addtional videos & support procedures: http://inkjet411.com/?page_id=1372
A. HP02 ink-series printers with KEYPAD (i.e. keypad numbers 1-9)
Similar Video Procedure: http://inkjet411.com/?page_id=2391
1. Press * and # keys simultaneously.
2. "Enter Special Key Combo" will be displayed.
3. Press 123 to display the 'Support/Service' menu.
4. Locate REGION menu and make appropriate selection.
B. HP02 ink-series printer models that DO NOT HAVE a KEYPAD:
Similar Video Procedure: http://inkjet411.com/?page_id=2377
1. Turn ON the printer.
2. Press and Hold the "Print Photos" & "Red Eye Removal" buttons.
3. Release both buttons.
4. You will see a new screen that says, "Enter Special Key Combo"... The Key combo is: press and release in sequence the "Red Eye Removal", "Print Photos", and then "Red Eye Removal"
5. Locate REGION menu and make appropriate selection.

For additional and advanced HP printer diagnostics, please visit: http://inkjet411.com/?page_id=1813
To help solve other HP02 ink-series printer/printing related issues please visit http://www.inkjet411.com

Posted on Jul 26, 2013

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http://en.kioskea.net/forum/affich-40171-printer-not-printing-black

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AND

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