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Trying to open HP Solution centre 9.0 on my ADVENT PC running Vista Home Premium to use my HP deskjet F2180 printer to scan a document. It will not open when I click on the desktop shortcut icon. Updated driver using Driver Wizard. HP online check states all updates and drivers are up to date. It also appears in the programs list.

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  • Trucker36 Jun 01, 2009

    Hi..thanks for your reply. I only have one HP disc "HP Deskjet F2100 series version 9.0.1" is this the correct one that you referred to? Could I delete all HP and Adobe progs. from the progs. list in the control panel? I am reasonably computer literate as a user but I am not technical. Thanks for your continuing help.

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Go to the device manager by right clicking on "my computer" and selecting "properties and then select device manager from the list on the top left. Go to imaging devices, select scanner, right click on it, and select update driver. If the scanner is not listed under imaging devices, it is not installed. If it is not there, go to the top and scan for new hardware by clicking on the scan for new hardware icon.

Posted on Jun 01, 2009

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You need to try uninstalling and reinstalling the HP Solution Center and your Adobe Flash. Please follow the steps below:

Put in your installation disk. Cancel any startup programs. Go to the CD through COMPUTER. Go to UTIL>CCC>uninstall_L4.bat. This will uninstall EVERYTHING HP from your computer, and is as thorough an uninstall as you are going to get. Go ahead and uninstall Flash while you are at it. Reboot. BEFORE you open any other programs, go to Windows>System32 folder. Then delete the entire Macromed folder (which contains any leftover Flash files). If you are using 64-bit, then the Macromed folder will be in the SysWOW64 folder.

Go ahead and install Flash from the www.adobe.com website. Then run your HP installation CD. If it doesn't work this time, try doing the above uninstalls, then download the installation files directly from HP's website, as it could be that there is a problem with your installation CD.

Have a great day!

Posted on May 29, 2009

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Here's a list of options for you.
http://h10061.www1.hp.com/ccsearch/search?pname=HP+Deskjet+F2180+All-in-One+Printer&opname=HP+Deskjet+F4280+All-in-One+Printer&qry=scan&method=prodFinder&enc=UTF-8&ctry=us&lang=en&dlc=en&sni=3390949&search=0&submit.x=0&submit.y=0

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