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Message light stays when no messages present.

In respect of the Panasonic KX-T7665 the "New Message" red light at the top right of the set stays on even though there are no new messages. This has happened before and the solution took only seconds to resolve but I can't remember how to do it. It was connected to a inadvertant link between my hand set and another on the office phone system which needed resetting. What is the solution please?

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  • Panasonic Master
  • 2,460 Answers

Seconds is the key. Press MESSAGE and look at the display. It will tell you who the message is from and one of the soft keys will be ERASE or DELETE.

Carl

Posted on May 29, 2009

  • visortoy Nov 12, 2010

    Try this, it works for me.

    * 7 9 0

  • vijaya golesar Aug 18, 2011

    awssssum :) this instantly worked. thank you so much :)
    i have been **** annoyed becoz the light never went off. now it instantly did after i pressed *790.
    cool :)
    thanks a ton again.

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1 Answer

My red message light stays on even tho there are no messages. How do I fix?


Press MESSAGE and look at the display. Three are messages, just not from the voice mail system. The 3rd soft key will let you ERASE the message.

Carl

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The simple answer is on the intercom dial *7102 9 number #. That forwards all calls outside. However, outside line and trunk-to-trunk programming has to be programmed into the system.

There are other conditions located in the Operating Manual under Call Forward. In mine, it's on page 71.

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Wow. Works for me. Try pressing MESSAGE and look at the display. The 3rd soft key will say "CLEAR". Keep pressing MESSAGE and CLEAR until the messages are empty.

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Press the MESSAGE button and look at the display! It tells you where the message is from and give you two soft key options.

Carl

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A red light is showing at the top right of phone


The red light is a message light and when it is red it means you have a message either in your voicemail or someone in the office called you and you did not answer so they pressed their message button and it turned on your light. Does your display have any information about messages?

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