Question about Canon PowerShot S3 IS Digital Camera

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Ask for replace battery, even though the battries are brand new once.

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  • nolegirl Nov 05, 2007

    will not power on even after putting brand new batteries in ....

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Well... I hate to say this but...

If we can't even get the camera to turn on and stay on, then there really is nothing we can do to even help troubleshoot the issue.

There are only two questions I can ask at this point. Simple ones.

1.) Do you have fresh, new batteries in the camera with the correct polarity? (Are they put in correctly according to the diagram on the inside of the battery cover?)

2.) Are you making sure that the battery compartment cover is firmly secured in place?

Otherwise... There isn't much we can do. These are the types of issues that only Canon would be able to address.

If you guys have bought this camera within the last year (365 days) then it is still under warranty. Take FULL advantage of that fact while you can!

Please contact Canon for further assistance. Hopefully they will go ahead and replace it... But they may choose to service it and send it back to you instead.

As long as they fix it though, right?

Here is Canon's USA support information.

--------------------------------------------------------------------------------------------------------------
For toll-free technical support, please call 1 (800) 828-4040 during regular business hours (currently Monday-Friday 8:00 a.m. - 12:00 midnight. EST, Saturday 10:00 a.m. - 8:00 p.m., excluding holidays).
--------------------------------------------------------------------------------------------------------------

Good luck with that... And here is a tip for you...

If you ARE out of warranty, get around that by telling them that you DID buy it within the last 9 months and that you do NOT have proof of purcahse. If they insist on asking for it, then "try" to look for it and once again inform them that you do NOT have it.

They can't really dispute the warranty at that point if they can't prove that you DIDN'T but it within the last 9 months.

I hate to work the system like that... But I paid $400 for mine. I'll be damned if I'm going to be out the money for it! Am I right?

Anyway... That is the best advice I can give you, unfortunately.

Call them as soon as you can! Get it replaced!

Good luck.

Cyryl

Posted on Nov 15, 2007

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