Question about Canon PowerShot S3 IS Digital Camera

1 Answer

Ask for replace battery, even though the battries are brand new once.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert that hasĀ over 500 points.


    An expert who has written 50 answers of more than 400 characters.

  • Expert
  • 143 Answers
Re: Ask for replace battery, even though the battries are...

Well... I hate to say this but...

If we can't even get the camera to turn on and stay on, then there really is nothing we can do to even help troubleshoot the issue.

There are only two questions I can ask at this point. Simple ones.

1.) Do you have fresh, new batteries in the camera with the correct polarity? (Are they put in correctly according to the diagram on the inside of the battery cover?)

2.) Are you making sure that the battery compartment cover is firmly secured in place?

Otherwise... There isn't much we can do. These are the types of issues that only Canon would be able to address.

If you guys have bought this camera within the last year (365 days) then it is still under warranty. Take FULL advantage of that fact while you can!

Please contact Canon for further assistance. Hopefully they will go ahead and replace it... But they may choose to service it and send it back to you instead.

As long as they fix it though, right?

Here is Canon's USA support information.

For toll-free technical support, please call 1 (800) 828-4040 during regular business hours (currently Monday-Friday 8:00 a.m. - 12:00 midnight. EST, Saturday 10:00 a.m. - 8:00 p.m., excluding holidays).

Good luck with that... And here is a tip for you...

If you ARE out of warranty, get around that by telling them that you DID buy it within the last 9 months and that you do NOT have proof of purcahse. If they insist on asking for it, then "try" to look for it and once again inform them that you do NOT have it.

They can't really dispute the warranty at that point if they can't prove that you DIDN'T but it within the last 9 months.

I hate to work the system like that... But I paid $400 for mine. I'll be damned if I'm going to be out the money for it! Am I right?

Anyway... That is the best advice I can give you, unfortunately.

Call them as soon as you can! Get it replaced!

Good luck.


Posted on Nov 15, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

My Samsung WB100 turns off after switch on. Got new batteries and same problem plus 'old' batteries are still good even though camera said they needed replacing after a few days minimal use.

Make sure you are using name brand high quality batteries and not some generic from China. Camera require a great deal of power to boot up.

Jan 25, 2013 | Samsung Wb1000 Digital Camera

1 Answer

Battries dries out soon.

I've done a bit of research on this and am finding from my own experience with my powershot that it's the battery that is the issue. Not all rechargeable batts are equal. There are several cheap rechargeables that don't hold charges. Stick with a name brand battery. Canon makes brand batteries, Energizer etc... but I have found that the my cheaper batteries-even if they're rated a higher capacity, have been the let-down. It is an investment for the good batteries but it pays off when you don't miss the shots you want to take... K

Sep 02, 2009 | Canon PowerShot SX10 IS Digital Camera

1 Answer

Powershot SX100 low battery symbol with new batteries

If you're sure that the batteries are full, then the power board has to be changed. It's the first board under back cover, with the buttons on the other side of it. Contact your local Canon service center. If they ask very much, you can contact me and I can give you a price - I have access to new Canon parts.


Jul 28, 2009 | Canon PowerShot SX100 IS Digital Camera

1 Answer

Canon powershot doesnt work at all now!

Most probably weak batteries (this can happen even if new batteries are used). Recommend rechargeable NiMH batteries for the A400. See the following:

Mar 31, 2008 | Canon PowerShot A400 Digital Camera

1 Answer


Hi, This might be a case of the defective batteries (though brand new). Most if not all rechargeable batteries including Li-Ion batteries have only so much shelf life. The unit might be new but have been with the dealer for sometime. Probably your best bet would be to bring it back to the dealer and ask for a replacement camera or at least the batteries. Show him the fully charged indicator and how quick it will be gone when you try to take a pic. Of course, you would need your warranty card, proof of purchase and any other documents normally asked for complaints like this, Hope this give you an idea. Good luck and kind regards.

Aug 20, 2007 | Polaroid I739M Digital Camera

2 Answers

Camera wont turn on even with new batteries

In order to narrow down the issue, I suggest you the following steps. 1) First of all we have to power drain the Camera. Take out the battries and unplug adaptor, now hold the power on putton ( Click Button) for a minute this will clear the static power on Camera. If this doesn't fix the issue, Than.... 2) As cam is working fine with Ac adaport and batterys are not working you have to check the cam with the new battries. If you store battries for a long time with out using them, they may result in battery drain. If this doesn't work. 3) Then it need a Physical check, where we can track if Power suply from battries are reaching till its destination or not. This is the way to narrow down the issue. Thanks you.

Apr 08, 2007 | Konica Minolta DiMAGE Z1 Digital Camera

1 Answer

My camera is not starting at all

I had the same problem. Almost brand new. Would turn it on and would last only 2-3 seconds, couldn't even complete one picture. Suddenly, I put in fully charged batteries and now it works! I had tried these before. The only difference was I used the batteries in another device and returned them to recharge. Just last night I decided to try once more and the charged batteries worked. No problems since with power, except now I can't get images to transfer! I did notice one little line in instructions I had never seen than when you change batteries, you have to program the camera with type used.

Mar 27, 2007 | Nikon Coolpix L1 Digital Camera

Not finding what you are looking for?
Canon PowerShot S3 IS Digital Camera Logo

40 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Digital Cameras Experts


Level 2 Expert

246 Answers


Level 3 Expert

2598 Answers


Level 2 Expert

68 Answers

Are you a Canon Digital Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides