Question about Kenmore Washing Machines

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Door wont open, ITS LOCKED

My washer has a error message so it won't wash, but the door has stayed locked. Please help. How do I reset this machine? Thanks

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  • 5boyz319 May 29, 2009

    I had the same problem a few years ago and I held two buttons down at the same time and the door unlocked. I just overloaded the machine with wet towels. Thanks

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  • Master
  • 6,784 Answers

HI, this is basically a door lock mechanism failure. the control is unable to communicate with the door lock mech. you will need to replace the door lock mech in this case. it has failed.

Posted on May 29, 2009

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Posted on Jan 02, 2017

  • 1294 Answers

SOURCE: Door locked

You cld try 3 things:
1 Find the button on your panel which has the 'key' symbol, press and hold this down till the lock light goes off.

2 Hold down 'options' & 'select' buttons together till the light goes off.

3 Press 'end of cycle' button for 3 seconds, lock should come off.

Pl post back results. Rate if helped.

Posted on Apr 01, 2008

  • 1 Answer

SOURCE: washer is locked with door open

we are having the same problem - if you hold down the 3 "main" buttons (on, hold start and pause) - you can get the cycles to look like they're coming on but I can't figure out the last step - the one that really makes it unlock. Help!

Posted on Sep 06, 2008

barkencoa
  • 3463 Answers

SOURCE: Washing machine door locked after washing

Could be faulty door interlock, broke or loose door handle or door sneck assy..
If there is no power to the door lock then main controller could be faulty.

Posted on Dec 07, 2008

  • 10 Answers

SOURCE: Washer has a door lock when machine is running.

the problem is probaly with the actual door try looking for retailers and see if they will fix the locking mmechnism

Posted on Oct 12, 2011

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1 Answer

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There should be a button on the control panel that says "open door" you need to push that button and wait for the washer to shut off before you open the door. Try pushing that button to see if that resets. My guess is that you broke the safety latch when you opened the door and it will need repair.

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Door locked, won't turn on. won't reset by pressing pause/start/power or unplugging washer.


Remove the bottom panel which would give you access to the pump area if you look up along the side that the door lock is on you will see a cord with a loop on it pull this cord and the door would open. The panel must be removed in order to locate this pull cord. If you have any further questions message me back and please also remember when our chat has fully concluded to rank how this opinion has helped in your appliance situation it allows me to continue helping others in similar situations in the future Thanks Rick
p.s if after you open the door and you were to leave the unit unplugged for 7 minutes if the error did not go away or if the door once again locked up you would have no choice but to replace the door lock assembly on the unit Thanks again Rick

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Hi


The light is flashing due to the door lock error. The door lock is activated as the machine experienced an error or was stopped in middle of a cycle. Or the door was being pulled while the machine was running a cycle. Try unplugging your washer and restart the washer to check if you are still getting the same blinking light. If error is still not resolved then start the rinse/spin cycle & stop the cycle, now press and hold the cancel button for 5-10 seconds. However, if you are still not able to get the door open then you'll need to open the door manually by disassembling the washer.
Hope this helps... Please post back for any further assistance.


Daniel

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MAYTAG NEPTUNE DOOR LOCKED WILL NOT OPEN!


The comment posted 14 may 2009 it what helped me. DO NOT PRY OPEN the door. Find the release cord inside the soap dispenser,,,you may have to remove the 4 screws and lift it from the washer like i did. I had to lean into the door and pull the cord to release the lock. It was not a system error. The washer was over loaded and although the door was closed and locked...the load pushed the door enough to indicate that it was open and would not wash. After opening the door, rearranging the load and removing some, the door closed and latched locked and was able to continue with the wash. DO NOT PRY OPEN,,,use the cord release first,,,this worked for me.

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1 Answer

Please help , tell me why door is locked, on h 2 kenmore washer,


THANK YOU,
still nothing,

red doorlock light on, wont do anything,

I have to unplug so it will shut off,

when I plug in and hit start, red light stays on again,

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1 Answer

F 11 Error Code


The door will stay locked if the machine did not drain properly. Try running a Drain & Spin cycle.

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