Question about Kenmore Washing Machines
My washer has a error message so it won't wash, but the door has stayed locked. Please help. How do I reset this machine? Thanks
HI, this is basically a door lock mechanism failure. the control is unable to communicate with the door lock mech. you will need to replace the door lock mech in this case. it has failed.
Posted on May 29, 2009
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Posted on Jan 02, 2017
SOURCE: Door locked
You cld try 3 things:
1 Find the button on your panel which has the 'key' symbol, press and hold this down till the lock light goes off.
2 Hold down 'options' & 'select' buttons together till the light goes off.
3 Press 'end of cycle' button for 3 seconds, lock should come off.
Pl post back results. Rate if helped.
Posted on Apr 01, 2008
SOURCE: washer is locked with door open
we are having the same problem - if you hold down the 3 "main" buttons (on, hold start and pause) - you can get the cycles to look like they're coming on but I can't figure out the last step - the one that really makes it unlock. Help!
Posted on Sep 06, 2008
Could be faulty door interlock, broke or loose door handle or door sneck assy..
If there is no power to the door lock then main controller could be faulty.
Posted on Dec 07, 2008
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