Maybe you accidently turn OFF or reduced the sound volume. Tap the screen to go to MAIN MENU, then tap the CHANGE PREFERENCES, you might find a speaker's icon with words TURN ON SOUND. Tap it. If still not working, check Volume Preferences to set the volume level of sound.
Hope it might help
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I don't know if this will help any, but when I updated my recently purchased tomtom go 720 with the newest app (8.3) and the new voices, map, etc...the voice feature completely stopped working on my unit. Everything else was working fine except the voice. However, I had installed an 8 gig sd card into my tomtom and put all the updates on the sd card because I was running low on the internal memory. Bythe way, only the voice instructions were not working..it would still play mp3's through the internal speaker, so I knew it must be a software problem. After several days with no voice instructions, I then proceeded to re-format the sd card and start all over, as the problem appeared to be a software issue. After re-formatting the sd card, I removed it and installed the back-up file from my tomtom before I did the first update. This time, I deleted a couple of the voices in the update package, so that I would have enough room to install the updates to the internal memory. "Bam" now everything is working perfectly again. I believe for me...the tomtom was having trouble communicating with the new application that I had previously installed on the sd card. I hope this may help someone.
I have had the same problem. I bought my gps used.I soon found out sound would not come out of the gps untill I taped on the back of the gps. I solved my problem. The voice coil in the speaker becomes detached. Their are 4 screws in the back of the gps once you open up the gps the speaker is attached to the back of the inside of the gps. You have to carefully detach the speaker from the back of the gps ( I used a small flat head screw driver like one from a eye glass repair kit ) then press lightly on the center of the speaker wile the gps is trying to talk (hopefully when you do this the speaker will make noise). I stacked 2 dimes in the center of the housing of the speaker then reatached the speaker to the housing thus sandwitching the 2 dimes between the housing and the center of the speaker. For my unit this put enough pressure on the center of the speaker for the system to work. Then I reassembled the gps. It was about 4 or 5 months ago and the speaker still works fine. Some times the easy solution works just fine.
Quite common. Faulty speaker ( rob one from an old scrapper laptop theres million of them about now ) . OR ....... on some tomtoms there is an external speaker socket. This socket has an inbuilt switch that switches the internal speaker off when an external speaker is plugged in. Often the contacts on the socket wear a little or get slightly bent and stay OPEN when you unplug the external speaker resulting in NO SOUND . ..... BUT often ( not always ) you still get the tomtom drums on but no sound after that ... a good indication of this probable fault ! You need to open up the tomtom and inspect / clean / bend a little the contacts on this socket. be careful . You need special tools to open a tomtom so dont be silly thinking you can do it without the right tools. GOOD LUCK
Check in preferences > Change Voice to make sure that a voice is selected. If it is, it probably corrupted. Pick a new voice. If none of the other voices work, plug your TomTom into your computer and boot up TomTom HOME and reinstall the voices. If after that they still don't work, contact TomTom support and ask them for advice. They will probably have you send it in for repair on broken speakers.
same problem, have been told that Tomtom is saying nothing until he has his lawyer present, after being arrested for stealing a pig, Sorry for the joke. My GO720 will not speak through internal speaker but have got round problem using radio or external speaker. (mine is out of warenty)