Question about HP KQ246AA Deluxe Webcam

1 Answer

Sound works but no video is being recorded

Basically I just installed the HP Deluxe Webcam straight from the cd.... however, when I went to capture a video, nothing showed up, yet I could hear anything I said during the "recording". Any thoughts?

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  • wholeycheese May 29, 2009

    ArcSoft VideoImpression, ArcSoft Magic-I, ArcSoft Webcam companion... just the stuff that came with the cd.

    I have windows XP SP2, so that's not a problem.
    And like I said everything but the video works. I figure it must be a problem with installing the video driver or something. However you can't download the drivers on HP's website...
    Instead you get to buy a copy of the cd I already have!! Isn't that useful? haha


  • wholeycheese May 30, 2009

    Hey I got it working. After I reinstalled it a 7th time. Although this time I had the camera plugged in before installing anything... even though it says "do not plug in your camera yet". But I had everything uninstalled, plugged the camera in and reinstalled it. Now it works. So not sure if that was the exact solution or not. Either way, it works. Thanks!

  • wholeycheese May 31, 2009

    oh no problems, I understand completely. But thank you for all your help!

  • Wayne Mineard
    Wayne Mineard May 11, 2010

    Good deal. Sorry I did not get back sooner. I work 6 days/week and had a family outing today. Glad you got it going.

  • Wayne Mineard
    Wayne Mineard May 11, 2010

    I have the same webcam and software. Let me look at a few things and I will get back to you.



    Wayne

  • Wayne Mineard
    Wayne Mineard May 11, 2010

    What program are you using to capture video?

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  • 8,637 Answers

Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the
camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function
properly.


A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and
Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to
see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger

(http://www.soft32.com/download_30.html )

set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the
computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call
setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

1. After you start Windows Live Messenger, expand the view by clicking on the square on
top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.”
And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or
friends you are connected to.

D. AIM (AOL) Messenger

1. On the VIM sign-in window click on Edit.
2. Then click on Settings Enhanced IM.
3. Next click on Enhanced IM.
4. Then click on Audio Video.
5. The Audio and Video portion has drop downs so you can select the proper audio card and
video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera

Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window.
If you are currently participating in an AOL Live Video IM session, a message will display:
You must disconnect the current AOL Live Video IM conversation before running setup. Would you
like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers
and microphone are working properly. Follow the on-screen prompts.
Notes:
· The first time you use AOL Live Video IM, a message will display: Would you like to
first check your audio and video settings? Click the Yes button. The Audio and Video Tuning
Wizard will appear to help you verify that your camera, speakers and microphone are working
properly. Follow the on-screen prompts.
· images in AOL Live Video IM may appear reversed, or as a mirror image (text may
appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.

After you get your camera installed properly, DO NOT unplug it from the USB port as it will
cause the drivers to be corrupt and render the camera unusable till reinstalled it properly.
Hope this helps. Bud

Posted on Dec 12, 2009

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1 Answer

How do you make it work in windows7


I found this on a forum....I hope it helps!

This review is from: VHS To DVD 4.0 Deluxe [OLD VERSION] (CD-ROM)
I needed a way to connect my PS3 to my PC so I can take some screenshots and I only had 2 days to do this so I searched Amazon for VHS to DVD's and this was the one the best rated products. Next I went to Honestech to make sure Honestech VHS to DVD 4.0 Deluxe was compatible with Windows 7, and it was. So I rushed down to my local Fry's Electronics to pick one up, price was about the same so no problem there.

Problem:
Once everything was installed hardware/software/drivers, I ran the Honestech software and after a few minutes of running my PC just locks up. So I rebooted and tried again, but again my PC locked up, now I am confused since they said it was Windows 7 compatible and I did get the latest software from Honestech site. I first thought it was my PC but after some testing I did discover that it was Honestech software that was locking up my PC.

Solution:
OK so here is what I did to make it all work, forget the Honestech software you don't need it. Go to Honestech site and get the drivers for "HT VIDBOX NW03" this is what comes with the Honestech VHS to DVD 4.0 Deluxe. Download and install the drivers and restart, go into Device Manager and make sure you are not getting any device conflict and that everything is installed right. On Windows 7 the only thing I saw that Windows 7 didn't have drivers for was the audio, so installing these drivers fixed that problem. Now Google Virtualdub, it's a free video editing tool, Open Virtualdub go to File and select Capture AVI. Now under Device go select your USB2.0 VIDBOX NW03 (DirectShow), you should now see video coming from your HT VIDBOX NW03 go to File and select Set Capture File, enter the file name you want your video file to be and where you want to save it and hit save. Now go to Capture and hit Capture Video to start recording, and it Capture Video again to stop recording, that's it you are done.

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How can i install my web cam?


Hi,If you don't have CD for installation, Use the below link to download it.

(microsoft.com/hardware/download/download.aspx?category=ICE)

Set Up and Use the VX-3000 personal web camera
  • 1 Install the software using the included CD and plug the LifeCam into a free USB port. For desktop use, place the LifeCam on a clear spot on your desk that's free of other objects, including cables. The camera should not be more than an arm's length away from you. For LCD (or similar object) use, push the center part of the camera's base upward, place the camera on the LCD and close the base around the monitor to secure it.
  • 2 Open the device software by clicking the Microsoft LifeCam icon on your Windows desktop. If no such icon exists on your Windows desktop, click "Start," click "All Programs" and locate the Microsoft LifeCam program in the list of programs there. After launching the LifeCam program, look at the image that appears. If necessary, adjust the camera to more precisely reflect your appearance. For best results, try to center the camera image on your head and shoulders.
  • 3 Click the video camera icon on the bottom panel of the LifeCam program to begin video capture. Video will begin recording, and you will see a "Recording Video" message beneath the live video image. To stop recording, press the same icon (the icon will have a red square with a blue background during recording).
  • 4 To begin audio capture, click the microphone icon on the bottom panel. To stop the audio recording, click the same icon (again, it will have a red square with a blue background during recording). To snap a photo, click the camera icon on the bottom panel.
  • 5 Access any of your captured video, audio or image files by clicking the folder on the bottom panel. The VX-3000 also provides the ability to edit video or image files using supported software. After snapping a photo or capturing video, click the "Edit" icon that appears beneath the thumbnail of the captured content.



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