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Picture appears neon and saturated/Video channels are white w/cascading black bars

Colors appear glowing neon or saturated. Video Input channels have small black horizontal bars cascading down the entire screen with a white background, even when all of the cables are disconnected from the TV.

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This unit has had a problem with the mainboard of the television. This is the board that controls all the televisions functions.The problem you are having is with the tuner section of the mainboard, this problem may be a with cold solder joints from heat expansion or it could be a problem with component failure.The unit should be taken or sent in to a service center for a complete testing and service.The element customer support telephone number is 1-888-935-8880. The customer support website is http://www.elementelectronics.com/support.html Just tell them the model number of you television and the problem you are having with the tuner. They will be able to help you find a service center to take your television to for repair. I hope this information helps you with your problem.

Posted on May 29, 2009

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