Question about Toshiba Satellite A100-S8111TD Notebook

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Blank screen but computer is on and won't shut off

I have a blank screen. Tried to shut down system but will not shut off.

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Hi,
Sometimes the video driver gets stuck, and can cause this problem , I would request you to unplug the ac adapter from the laptop and remove the battery , from underneath the laptop.

Press and hold the power button for atleast 10 seconds , reconnect only the Ac adapter and power on the system. If the problem is resolved . shutdown the system and reinsert the battery


Thanks
proton

Posted on May 29, 2009

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