- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Try removing and reseating the tonor cartridge.
Try using another (even used) tonor cartridge to test.
Some cleaning of the contacts and/or sensors may be required.
Leaky tonor cartridge or printer needs a good cleanup.
Since tonors are too fine for std vacuum cleaners filters, it is better to call in the service professional to clean up the tonors.
There are a few causes for smudges on page depending on the age and amount of copys the printer has done
1. Useing cheap refurbished tonor cartridges is the first.(try changing tonor )
2 Tonor has leaked into printer and is being picked up by paper as it passes through. (turn of printer and have a quick vacume where the tonor fits )
3 The most expensive one of the problems is the fuser unit has failed this usually mean you have done a high amount of copys and a replacement fuser unit is needed
I took out all tonor cartridges and cleaned the printer tape/ribbon. I also took out the overflow cartridge and the tray that first collects the excess tonor and cleaned that out. We are good to go.....There was excess tonor stuck in the excess collector cartridge which did not allow the excess tonor to go down to the overflow cartridge.
the feed screw in side the waste toner pipe prevented from rotating.remove the waste toner pipe,and try turning the screw by hand.If it turns easily,mount it back again and see if the problem is corrected.Otherwise,replace the waste toner pipe,and remove thecause.
make the following selections in service mode
COPIER>I/O>DC-CON>.is bit 6 of P003 is 0.replace MSW2.if its not 0 replace DC controllor PCB.
×