Question about Acer Aspire 5610-4648 Notebook

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Monitor issues Acer 5610-4621

Hello: We have an Acer Aspire 5610-4621 purchased new in 2007. Originally installed with Vista. Within the first year there was an internal part changed and the monitor screen. The computer would take the screen and make everything checkerboard style red and black. We had the monitor changed again just for months ago. Now the computer screen textbecomes unreadable where you get a bunch of lines of broken text. I dumped Vista, wiped the hard drive, re-formatted it, installed Windows XP service pack 3, downloaded all of the driers for XP from the ACER website. Everything ran fine for a period of 2 weeks trouble free. Now when the copmuter boots up the screen is all wonky and the text is brocken up even in 'safe mode' sometimes the screen shows the main screen in triplicate one below the other and the text is undecipherable. Any ideas or suggstions? Harry

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  • hillside7 May 29, 2009

    Hi: When I plug a 15 inch monitor into the laptop (external) the video is good not like it is on the laptop screen,

    Harry

  • hillside7 May 30, 2009

    Hello again: I hooked up the laptop to an external monitor. The external monitor shows a perfect picture with the laptop monitor is all choppy. also tried different video resolutions. Everyone of them didn't work properly on the laptop monitor while they were perfect on the external one. I want to take the machine apart and have a look at the cabling but can not locate a manual to tell me how to take it apart. I will also try your idea about disabling the video card and see what happens. Thanks for your help so far.

    Harry

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Hi,
I suspect it to be more of video card problem rather than a LCD screen issue. If you have and external monitor. Plug the same to the monitor . toggle the display from the LCD to the external monitor, by pressing the FN+F8 key a couple of times. IF the display is bad on the external display , its a bad motherboard or video card .
If the display is fine , its the LCD again. Sometimes the LCD cable gets cracked or cut , because the connecting cables are routed closely with hinges and are damged when the LCD screen is closed .

Thanks
Proton

Posted on May 29, 2009

  • Mandeep  Singh
    Mandeep Singh May 29, 2009

    Hi Harry ,

    Thanks for the information,

    Lets disable the video card drivers and check if there is any change on the LCD.



    Click Start> Right click on my computer> left click on properties > left click on hardware tab> Left click on device manager



    click on the plus sign next to display adapter> right click on video card that is listed below it and select disable . Restart your computer.



    If the display is choopy its the LCD again. But this do get your video card replaced , through acer , if the same is under warranty.





    Thanks

    Proton

  • Mandeep  Singh
    Mandeep Singh May 29, 2009

    Hi Harry ,

    Thanks for the information,

    Lets disable the video card drivers and check if there is any change on the LCD.



    Click Start> Right click on my computer> left click on properties > left click on hardware tab> Left click on device manager



    click on the plus sign next to display adapter> right click on video card that is listed below it and select disable . Restart your computer.



    If the display is choopy its the LCD again. But this do get your video card replaced , through acer , if the same is under warranty.





    Thanks

    Proton

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Sounds like a bad video card honestly. I doubt the monitor was bad.

Posted on May 29, 2009

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