Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive
My computer won't recognize my WD external. It used to work just fine, and then one day it just... stopped. Basically, my computer won't recognize it. On the front of the harddrive, the big, blue button is just blinking, slowly-- like fading-- on and off. It doesn't register anywhere on the computer. It doesn't have to do with the USB port either. Thanks :D PC used to recognize WD My Book; now, I must re-boot and re-connect each time I start PC. Then the Drive shows up in the "My Computer" menu -- but I cannot access the supposedly saved files. Once I could. Thinking you have backed up files when you really haven't is worse than having no back-up. I am NOT impressed with the My Book drive to date...The button on the front is totally useless -- it does nothing except blink and rotate. It is a mystery to me why we cannot simply have the unit serve as an external drive, so that you could drag and drop files into it. What does it take?
First, I recommend changing the USB cable. Try it on another computer to see if it works. If that does not work the next part is more complicated. You may not want to do it.
Open the box and remove the hard drive. Open your turned off computer and attach the data and power cables and support the drive next to the computer with no stress on the cables. Turn the computer on and see if you now have a new drive.
Problem: there are two kinds of drives: IDE and SATA. IDE has a wide 40 wire data cable and big flat 4 connector power cable. SATA has a small (usually RED color) data cable and a small power connector. There is now way anyone could confuse the two types.
If your computer and external drive match you can check the external this way. If the are opposite, you are snookered. Beyond these suggestions, there is not much more I can do.
Posted on May 29, 2009
Did you try disconnecting the power supply cord from the wall, waiting a few seconds, and then reconnecting? Somewhat like a router, that's the way you reset the external drive. That's a pretty simple fix for what looks like a serious problem.
Posted on Mar 02, 2010
I just solved this issue, I have tried everything....
My WD would not work on any computer I plugged it into, just kept spinning. And pretty much gave up on it & just expected to lose all my data. It just would not show up in Disk Mangement etc etc.
I opened it up (Removing the MyBook Premium case) and noticed the HDD had a few circuit boards attached (this where the LED lights etc are placed) & thought this my be causing the issue. So removed the HDD from the case & put it in a new External case plugged it in & BANG worked straight away!!!!!!
Must have been something to do with the WD circuits!
Maybe give it a go...A new HDD enclosure will only set u back a few bucks.
Posted on Apr 17, 2010
I have the same problem,my vista or xp pc wont let me view files on my wd 1tb external hd
Posted on Dec 18, 2009
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Posted on Jan 02, 2017
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