Question about BenQ Joybee 210 MP3 Player

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Frozen? My mp3 player is frozen. Normally when your supposed to turn it on it should say "BenQ" Then it goes to the song, but when I turned it on a few days ago it was stuck on the very beginning. It said "BenQ" and was stuck there, I mean it was frozen there it wouldn't say anything else. Also when you plug it in the computer it doesn't show, nothing pops up. I've already checked the USB ports there isn't anything wrong with them. I opened the mp3 player to try to fix it, but there wasn't much I could do. Please try to reply as soon as possible.

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Re: frozen?

Make sure hold/lock is disengaged

Then reset - check you manual, because BenQ no longer carries the manual

Posted on Jul 06, 2008

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I was charging my mp3 wen i came back from school and charged it over night but i turned the mp3 switch on ON but wasn't suppose to and when i went to school this morning ,it was frozen from 7:35 till 5:59...

at first connect your mp3 player to the computer. then format your mp3 player. after formatting transfer all the songs to your mp3 player. this should fix your problem.  

Oct 29, 2009 | iSonic SnapBox X15 (1 GB, 250 Songs)...

1 Answer

My mp3 player won't turn off!

Slide the power switch up for at least 10 seconds, this will reset the Fuze. After which you should be able to power on your Fuze normally.

Mar 18, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

I tried to remove a song, and now it is frozen.

if your ipod is frozen, hold down the center button and the menue button at the same ezact time. this should refresh your iPod

Feb 06, 2009 | Creative Labs Zen Touch MP3 Player

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Player frozen, green light on

i had my GFs mp3 player and it was flashing green light, not solid, but still was frozen and couldnt even bring it up on my computer after plugging in the USB cable. but i just tapped the reset button on top right side, and it stopped flashing and turned off. i turned it back on and started to play normally. not sure if it will be the same since the light situation is different, but the reset button worked for me. good luck

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Take your battery out of the back, turn it back on and let it reboot.

Jul 28, 2008 | Creative Labs Zen Micro MP3 Player

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Connect player to computer, open the Philips Device Manager, and run a Repair

Jul 09, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Stuck on refresh/black screen

I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you

Mar 22, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

I won´t turn on/off

hi, i'm from chile and i don`t speak much english, but i'll try to help you, because i think i've the aswer by my experince. when i was listening some song, and press for the next song, my MP4256FM frozen and i can't turn it off or nothing like that. after many times that i put play again the same song and frozen again, i understand that the MP4256FM will not read any song that in his name have a X,?,?,?,?, or ? (example axel.mp3 or introduci?n.mp3). So you have to change the name of the song on your pc and the ploblem will solved. I hope that this help you. bye! =) Jonathan Zu?iga

Jan 10, 2007 | Audiovox MP4256FM (256 MB) MP3 Player

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