Question about HP Compaq Pavilion dv5000z Notebook

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Laptop screen is black

Xps m14p laptop screen is black but will show up with external monitor. this problem occurred after we opened up the laptop to replace the palm rest. now no screen appears on the monitor

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  • 197 Answers

I suspected your laptop screen is faulty because there's no problem when you connect it on external monitor. you might need to replace it. if it is under warranty there's no need to pay for the part.

Posted on May 29, 2009

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Posted on Jan 02, 2017

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I have a asus x58l and it has a black screen. cant see anything


http://www.asus.com/Notebooks_Ultrabooks/X58L/#support_Knowledge

Don't know why I did that.

Asus Support. Those two words don't even belong in the same sentence. (Neither does Toshiba Support, or Acer Support)

Notice the large statement?

NEED SERVICE?

(In otherwords GOT MONEY?)

Rant over.

Janet,

The problem will be;
1) Graphics chipset
or,
2) Video Cable,
or,
3) screen Inverter,
or,
4) LCD screen

I'm betting it's the economical, and easy to replace - screen Inverter.

Laptop on, shine a bright flashlight at the LCD screen of the laptop; and shine at various angles.

See faint images?
Backlight is out, or screen Inverter is out.
90 percent of the time the fault is the screen Inverter.

Moving on........

A) Graphics chipset:
Laptop OFF, monitor OFF, connect a VGA monitor to the laptop.
The VGA port is on the Back of the laptop.

This is a General example of a VGA port (Connector), and VGA Cable,

http://en.wikipedia.org/wiki/VGA_Connector

Scroll down a little for VGA Cable example.
You can use a CRT type of monitor, (Looks like a small TV), or a flat LCD screen monitor if it has a VGA cable.

Turn the monitor on. If a CRT type allow it to warm up.
Turn the laptop on.

By factory default settings, the display should show on the external VGA monitor.
IF not;

There are at least 3 display options available;

1) Internal monitor of laptop ONLY
2) Internal monitor of laptop AND external VGA monitor
3) External VGA monitor ONLY

Hold the Fn key down, and at the SAME time; tap once on the F8 key.
The F8 key is the Display Toggle-Over key.

(User Manual indicates not all laptops, may use the same Function keys.
Whatever Asus.
The Display Toggle-Over key has LCD on it, surrounded by a rectangular line. Has a small monitor icon to the right of it )

Display on external VGA monitor? No?
Hold the Fn key down again, and tap once more on the F8 key.

No display on external VGA monitor, indicates a problem with the graphics chipset.

Display ON external monitor, indicates a problem with the;
1) Video Cable,
or
2) screen Inverter,
or
3) LCD screen

Perform the 'flashlight test'. No faint images go on to the external VGA monitor test.

Post back in a Comment.
We'll go from there.

Regards,
joecoolvette

(There are NO service manuals available, to the public.
Thank Asus for that. To procede though can be done.

This will require a partial disassembly of the laptop, to include removing the Keyboard, and Palm Rest Cover.

Together we can accomplish this if needed.

May do something I never do, and that is because of no Service Manual available. May ask you to buy a replacement screen Inverter, and replace it.
Need other information above FIRST.

Average cost is around $25 to $30.
The plastic frame in front of the LCD screen is the Display Bezel.

The screen Inverter is located behind the Display Bezel, and mounted to the bottom of the LCD screen assembly.

(Clip or a Philips head screw)

Average example,

http://www.ebay.com/itm/100-Genuine-NEW-Original-Asus-X58L-laptop-Series-LCD-Inverter-08G21VJ10107-/290873311574?pt=LH_DefaultDomain_0&hash=item43b9668156

Doesn't require removing Keyboard, and Palm Rest Cover.
DOES require removing all power. AC adapter (Charger), and Battery.

Mar 24, 2013 | ASUS Sabertooth X58 LGA 1366 Intel X58...

1 Answer

XPS M1530 video issues


Check out the ribbon and other connectors that are powering/connected to your screen. It appears you may have an intermittent wiring situation.

Or the circuitry or keyboard switch that switches the video back and forth from screen to external output may be the culprit.

Mar 24, 2017 | Dell XPS M1530 Laptop

2 Answers

Dell xps laptop lcd screen black


Hi,

If you have an external monitor, try connecting the laptop to it, then toggle FN+F8 to project display from lalaptop to external monitor.

If the external monitor does not have a display aswell (totally blank) , then its a problem with the video card.

You can also run an LCD Bist test by turning off the system , then while the system is turned off press D + power , If you dont hear a beep but no display at all, then its an LCD problem.


Hope this helps

Thanks

Dennis

Oct 18, 2011 | Dell XPS M1210 Notebook

1 Answer

Replacing the dvd drive in my Dell Studio XPS 1640. Following instructions from Dell and CANNOT remove the palm rest as described. ...


Remove 10 screws (back plate)
Remove all screws labelled P (as well as black sliding plates)
Turn over and remove two screws under these plates
remove two screws (bigger than the others) from from top of keyboard.
lift full front panel from the back corners (two sticky-out bits on the inner side of the hinges to the screen)

Job done

Apr 19, 2011 | Dell Studio XPS 16 Notebook

1 Answer

How to change the keyboard on dell studio xps 1645


You have to remove the palm rest ( the top part that has the keyboard and touch pad) to access the 13 screws securing the keyboard and shield which are underneath the palm rest. This involves removing the bottom access cover, rear caps, remove ten screws that are marked with a small P on base of computer. Remove two screws that are marked with a K. Remove two flat-head screws in the battery compartment. Then flip the system over. Remove the two screws at the top of the palm rest. Pry the palm rest loose with your fingertips, starting at one edge. Flip open the latch on the keyboard ribbon cable connector, and remove the cable. Lift the latch on the touchpad ribbon cable connector, and remove the cable. Remove the palm rest.

Feb 15, 2011 | Dell Studio XPS 1645 Laptop

1 Answer

My m1330 shows only desktop picture and then go blank when turned on


faulty screen / inverter or grahics card on motherboard

use external monitor to check signal from laptop to monitor,

if signal is ok. then screen needs replacing

if no signal then graphics card problem

Dec 31, 2010 | Dell XPS M1330 Notebook

1 Answer

My dell xps m1530 turns on but the screen stays black. Did my screen break?


Connect it to an external monitor with a VGA connection. If the external monitor comes on, yes your screen is broke.

Nov 04, 2010 | Dell XPS M1530 Laptop

1 Answer

When my xps m140 laptop boot up after few minite lcd screen blak out. how to fic this?


There could either be a problem on your LCD screen, or Graphics card, to determine it. Try plugging an external monitor on your laptop and see if the display turns black also on the other monitor. If no, the problem is the LCD, but if yes (still black screen on the external monitor) it means the problem is on the graphics card.

Dec 15, 2009 | Dell Inspiron XPS M140 Notebook

1 Answer

Laptop has black screen, woks when hooked up to external monitor


just re-connect LCD connector properly its a loose connections. check also inverter maybe loose.

May 29, 2009 | Dell Inspiron XPS M140 Notebook

1 Answer

Black screen


It sounds as though the screen went out if you have access to a monitor and you have a vga plug on your computer try to hook it up to the other monitor and see if you are able to see anything. Sometimes when you hook up to an external monitor you will need to push the associated funtion keys. like i said if images show up then it is the screen on the laptop. If nothing shows up then it is the video hardware. If this is the case you will probably need to buy a new notebook since these are not normally changeable.

Dec 29, 2008 | Dell Inspiron XPS M1710 Notebook

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