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Can not add my fax machine ???

My printer works, and copy, but not my fax can you help me add it ??

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Your connection for the printer is ok, is your phone jax connected correctly. from the wall to back of printer (in)....and from (out) printer to (phone line in) pc....did you download the brother's printer/fax software completly...when done the test page would print and say fax is ok or not....if ok this will allow you to configure the time/date and rings to answer (your fax # is your home #) note if you have an answering machine and it picks up on the 5th ring (you will be better off setting the fax to pick earlier then the 5th)

Posted on May 29, 2009

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Hi,

Most fax machines would have a resolution selector to vary clarity of transmitted documents. The same would also hold true for scanning jobs. I would discount the possibility of the power supply since everything works except for the quality of the copy/fax. If the printer still works OK (quality of print out) then it is the scanner's availability to copy that is the issue. With current prices of all in one printers (fax/scanner), purchase of a new unit might be more practical not only in terms of cost but in downtime.

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On these machines there should be a button for set up or maintance on the fax machine.
If you can find this you may need to scroll and find the setup menu and enter in the fax setup area to add these changes. There are other sections to add date and time and store copies to memory or even print and set junk mail to off.
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You can change the Transmit Resolution but not the resolution or the quality of the faxes received.

If your machine makes goog copies and prints, the problem is on the sender's side.

This is an excerpt from the troubleshooting section of your machine manual:

The image received on your fax machine was very poor. Contact the person sending you the fax and ask them to change their Transmit Resolution and Type of Original settings. Ask the person to make a copy of the document on their fax machine to ensure that it is working properly. Then ask them to send the fax again. If you still have a problem, try making a copy of a document on your machine to make sure it is working properly

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I did rename the original "color". I renamed Copy 1 as "grayscale", and --under printer preferences, checked, under "color options", to print in greyscale.

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1 Answer

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