Question about Magellan Maestro 4250 GPS

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Magellan Maestro 4250 freezing up

I just got a refurbished Magellan Maestro 4250...Went to test it out and it froze up and rebooted on us 3 times within 30 minutes. How do I fix this or do I need to send it back.

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  • alisabeth2 May 29, 2009

    Thanks...will try what you suggested.

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I just purchased a referb from TigerDirect and the only issue I discovered was a lockup when the unit goes to sleep. Try holding down the power button for 15 seconds then release it to cycle the unit. Then hold the power button down again for 5 second to start it back up. I had to do this for my bluetooth to work and not freeze up. Now I just turn it on and off manually and avoid having it go to sleep. I also downloaded the firmware update to 4.86, you can download it from Magellan's website. My unit works great so if that doesn't work contact Magellan and I'm sure they will have a solution.

Posted on May 29, 2009

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Posted on Jan 02, 2017

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Once I updated my Magellan Maestro 4250 the beginning Magellan screen comes on & the bar at the bottom advances like its loading then it stops and freezes. I've tried reseting it without success...


Try re booting, turn off like normal, then when you go to turn it on, hold power button down all the way through the start up, and 15 seconds more than release the on button, now it's rebooted, see if that helps, let me know.

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1 Answer

Froze up then black screen


Make sure it is unplugged from external power, then remove the battery, wait 10 seconds and plug the battery back in.  I have had the same thing happen with my Garmin on rare occasions.

May 10, 2009 | Magellan Maestro 4250 GPS

2 Answers

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I had same problem on 3/28/09.

According to Magellan and other people who have experienced the same problem, this is terminal to the unit. It can be caused by downloading the 08/09 Magellan map upgrade, which can cause the unit to permanently lock up. Magellan is well aware of the problem, and should offer to replace your unit if you have the problem. If you elect to have it repaired, Magellan can download the map upgrade for you in the repair process. Here is a site noting the same problem: http://74.125.93.104/search?q=cache:pNLjGT-i4-sJ:forums.gpsreview.net/viewtopic.php%3Ft%3D8958+magellan+4250+gps+stays+on+blue+screen&cd=8&hl=en&ct=clnk&gl=us

Questions for Magellan: 1) why would they sell, in 2009, gps units with old 2007 maps loaded in them, requiring the purchaser to buy a current map, and 2) if there is a problem with downloading the current maps, why is there not an advisement or warning to the installer.

Other than replacing the unit, there appears to be no "fix".

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1 Answer

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1 Answer

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I think there is reset somewhere on the unit. Look around. Mine has a slide switch to reset. Try everything. It already doesn't work. Can't hurt it anymore than it is.

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No a practical solution, but at least you will get your device repair, after being on hold for 40 minutes I spoke to a very nice rep, unfortunately evethough she didn't admit it, it seems a software problem with the new 2008/2009 map update, in other words no way to fix it, you need to send it for repair, make sure you tell them to update the device with the new 2008/2009 Maps, if not you will have the same problem later on, Good Luck

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