Question about HP Photosmart C5180 All-In-One InkJet Printer

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HP C5180 All-In-One Won't Scan

I have a MacBook Pro, and my HP won't scan to it. Instead I receive the 'No scan options: Refer to device documentation for troubleshoot' message. There is another MacBook user in my home, and she has no problem scanning at all. She also claims that she never had to install any software on her computer for it to work.

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  • inkypete May 11, 2010

    Are you using the HP software? I did have a problem with mine (HP C6180 and Mackbookpro) But minor. Reinstalled software and all was good. Another option is to press the scan button on printer and scan to file on Mac
    Inkypete

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Here are the Mac drivers http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=219&lc=en&dlc=en&cc=au&lang=en&product=1153481

Posted on May 29, 2009

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