Question about HP Officejet 5610 All-In-One InkJet Printer

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My printer has worked fine for months. Now it says it's "offline"? I have several documents in the print que but it won't print. any ideas? thanks

My printer has worked fine for months. All of a sudden it won't print and it tells me its "offline"? I don't know if my son did something to it.

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Check the connections it just means the computer can't see the printer. It is probably the USB cable

Posted on May 28, 2009


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There are two things you might be missing.

Both involve getting into the printer que.

It sounds like you already know where that is. If not, open your start menu and go into control panel then click into the printer section and double click the printer that is giving you trouble

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Now go back into your printer que and make sure it's empty, right clicking and deleting anything that survived the restart. If this works the printer should start working again. If not at worst you may need to uninstall the printer and reinstall it.

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