Question about Samsung Cell Phones

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CAN'T GET THE NEW H710 MOTOROLA HEADSET TO WORK WITH MY 1 1/2 YE

MY PHONE IS 1 1/2 YEARS OLD, AND THE H710 IS NEW! IT SHOWS THAT THE PHONE RECOGNISES IT-BUT DOES NOT WORK! IT RECEDIVES ALL NOISES FROM AROUND, AND WHEN A CALL IS ANSWERED-NOTHING BUT LOAD STATIC?
BEFORE I REPLACE THIS PHONE,I WANT TO MAKE SURE THE PHONE IS STILL GOOD? IT'S NEVER BEEN DROPPED, WET, OR DAM,ANGED IN ANY WAY!

PLEASE ASSIST ME!
THANK YOU!

MICHAEL D. JOHNSON

Posted by on

  • dmichaeljohn May 29, 2009

    SOLUTION 1 DID NOT WORK?



  • dmichaeljohn May 29, 2009

    SAMSUNG U-520- IS 11/2 YEARS OLD/MOTOROLA/H710-IS NEW:

    SOLUTION #1-DID NOT WORK! I REMOVED THE BATTERY FOR 1 HOUR; RESET THE PHONE TO FACTORY SETTINGS;
    REMOVED THE MEMORY CARD; REPAIRED THE H70 HEADSET; AND "NOTHING HAPPENED EXCEPT IT CALLED A NUMBER, BUT ALL I HEARD WAS THE TV TALKING THRU THE EARSET?" PLEASE ASSIST ME WITH A SOLUTION!!!

    MICHAEL D. JOHNSON
    954-587-2228

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2 Answers

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I think the headset is bad. Have you tried any other headsets with this phone to determine whether it is for sure the phone and not the headset. Once in a while you can get a bad unit. If you don't have another headset, try borrowing one from someone else or going to a samsung retailer and they should have a headset you can try with the phone.


Benjamin

Posted on May 29, 2009

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  • Master
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Hi there,

try to remove the unit battery for an hour
remove the memory card too.
better to reset also the unit.

Let me know

Posted on May 29, 2009

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