I have a dell 942 all in one printer that has a broken ink cartridge holder. The one that you snap down to hold cartridge in place. One is black and the broken one is blue. Where can I purchase a replacement. Printer won't work unless both are closed tight in place holding the cartridges.
SOURCE: Dell 942 AIO printer cartridge problem
Was your replacement cartridge a new dell product? If it was, the sensor on the prnter should recognize it as new and reset the indicator to full. If, however, the cartridge was refilled, remanufactured, or otherwise an off brand, the ink indicator will show it to be empty. Just ignore and use the printer as normal -- it will print just fine, but you may need to press the select button to get it to start printing the first page.
SOURCE: Dell AIO 942 Error 2200
I would recommend cleaning off the contacts where the cartridge is loaded as well as the any other spots to see if maybe there is just something on the contacts.
SOURCE: Dell Photo All-in-One Printer 944 cartridge carrier malfunction
944 cartridge missing. Faulty cartridge. try a couple of the old cartridges that were low on ink and the printer should work
SOURCE: dell 926 photo printer will not print black ink.
I'm am having the exact same problem with a new Dell 926!
SOURCE: Just replaced the black ink cartridge with Series
tomvillnave
It is possible that you did not get the cartridge changed out properly. The link below will help you go through the process to make sure you got it changed out properly.
http://www.fixya.com/support/r4460452-replace_ink_cartridges_dell_all_in_one
Let me know if you have any more problem or questions
Issken
Lift the printer unit up. Position the scanner support beam between the tabs to hold the printer unit lid open. The ink cartridge carrier moves to the loading position in the center of the printer.
Press down on the lever in front of the right and left ink cartridges lid. The lid opens and raises up.
Remove the color and black ink cartridges from the carrier. Inspect the cartridges to ensure that it is compatible with the Dell 926 printer. The proper cartridge is called Dell 926 Standard Capacity Color Ink and Dell Standard Capacity Black Ink.
Examine the cartridges for any tape over the ink nozzle. New cartridges have a strip of tape covering the bottom of the cartridge that must be removed before installing into the printer.
Insert the cartridges into the carrier so the label is on top with the color logo side going in first. Press the lid down to snap it into place.
Push the scanner support bar back to release it. Lower the printer unit until it is closed.
Turn the printer off. Restart the computer. Turn the printer on. If the error message appears again, the cartridges may be defective and needs to be replaced.
I hope this clears up your problem.
Good Luck and Have a Nice Day!!
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