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Brand new Miele W3740 washing machine - vibration

Arrived today, unpacked, removed transit rods , made sure that the machine is sitting level (used spirit level) and ran first water only cycle. So far so good. Put in normal load of clothes and the machine vibrating very badly on spin cycle. Its sat on a chipboard floor with plywood sheeting then lino floor covering. Our previous machine ran for 15 years without vibration problems on this same spot on the floor. Have I missed something? Is there anything that I can do to resolve this vibration.
Any advic would be much appreciated.

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If it is a top loader machine , use the spirit level across the top of the agitator not across the lid as many lids are now sloping a bit
make sure that all of the transit packing and bolts have been removed as per the user manual in the installation section
still vibrating , get a technician out for a warranty inspection

Posted on Apr 30, 2017

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Call for warranty repair.

Posted on Apr 30, 2017

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: machine vibrates terrible on spin cylce

Another suggestion, I don't know anything about snubbers and all that. But I had a few machine want to walk across the floor. Several repairmen and other people had told me to buy a peice of plywood, roughly 27"x27" and put it under the machine. It worked for me. I guess the idea is that the subfloor in your new house flexes cuasing the machine lift and walk. I have heard of brand new machines doing this in houses with certain floors. There is an antiwalk kit that is sold too the kit is very similar to a horse pad, a thick very stiff compressed rubber mat. The kit being a solution to aesthetic problem of the plywood. (if you think the plywood is ugly)

Posted on Feb 02, 2007

  • 1 Answer

SOURCE: Miele transit rods stuck

My husband was able to pull it out .

Posted on Feb 28, 2008

THENTHEREWER
  • 131 Answers

SOURCE: Maytag front loader MAH-3 vibrates. Level & on concrete floor.

THERE ARE SHOCK ABSORBERS IN THIS UNIT,SOUNDS LIKE ONE OF THEM IS BROKEN.HOPE THIS HELPS

Posted on Nov 16, 2008

SOURCE: excessive vibration during spin cycle

Chck to see that all (6) suspension springs are still attached. Check the plastic snubber ring below the mechanism and above the base plate for cracks or contamination.

Posted on Mar 07, 2009

NiftyInsight
  • 15 Answers

SOURCE: Bad vibrations/shaking with LG washing machine WM2032HW

What's the exact model of your washing machine? I'll need this to get you exact part numbers.
If you're looking for a quick and cheap fix that works. Try installing a rubber anti-vibration pad under the washer. I've had the best luck with a pad called Silent Feet. They are pretty hard to find in stores but Amazon.com carries the full line of Silent Feet anti-vibration pads. They will provide you with the best results short of replacing the full shock isolation assembly in the washer. And they cost a lot less.

Posted on Apr 04, 2010

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This sounds like the transportation support rods have not been removed. A new machine will have two or more steel rods supporting the drum to prevent damage during transportation. These rods MUST be removed before the machine is used, otherwise the dampers that prevent excessive vibration will not be effective.

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