Question about Epson Stylus R380 InkJet Photo Printer

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The printer do not recognize the new replacement cartrige

I have this printer for 1 1/2 year, just out of waranty. I try to change a empty black cartrige and the printer is display the message: ink cartrige cannot be recognizeed. It is new cartrige. Epson tehnical is worthless: they say use new cartrige,I am, The printer do not go in to the serap mod to prime the head, epson say: use a full cartrige like a broken record.If something is broke and I have to go to repair shoop is Ok, But I do not know that. Any advice???? Dan Same prob here, almost exactly 1 1/2 years too. The printer was printing fine, some colors were getting low but not to the point of replacement yet. Then went to print and powered up the printer and said "Ink Cartridges Unrecognizable." So we figured that they may have been old... Spent close to $100 on epson oem ink cartridges and still unrecognizable. This seems like a thing engineered into the machine so you have to buy a new printer every couple of years...i have come across so many of the same issues online without any answers.

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I have many epson printer, some more than 5 years old. It's ok. some have printed more than 50.000pages, it's ok.
If Ink cartridge Unrecognizable, there are two posibilities : Chip Error at ink tank, or printer error. For chip error, try to plug the ink tank to another printer (same type). If the ink tank recognized by other printer, so the problem is printer.
So ;
1. Check chip conector at head carriage.
2. Check the wiring of the head, and chip.
If two point above is ok, the last action is check the power supply and board. It may be epprom is damage.

Posted on May 30, 2009

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