Question about Kenmore HE2 Plus Front Load Washer

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Kenmore HE2 won't finish spin cycle

My Kenmore HE2 washing machine stops about 3 minutes before the spin cycle ends leaving my clothes clean but very wet. There are no codes. It just goes through the entire cycle until 3 minutes from the end and shuts off. The door remains locked so I have to actually start and then manually stop a new cycle to get the door to unlock. Any suggestions/solutions as to what the problem might be and how to fix it? I have a similar problem. My washer won't finish the spin cycle during the express wash. There are suds in the washer, but I use the he detergent. I have tried running the wash through the Rain/Drain/Spin cycle and it still will not spin. I have also tried the Normal/Casual wash setting and the washer still will not spin. The washer is also level and there are no apparently blockages in the pipes, because water flows quickly in and out of the washer during the wash cycles. Please Help!

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  • Pam Van Meer Mar 30, 2012

    My machine is doing the same thing we cleaned the lower filter like you suggested and it is still doing it what do I do?

  • Greg Blake Apr 27, 2014

    Try unplugging it for a few minutes and try again.

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You have blockage in you drain plug. to solve this problem you'll have to remove the lower front panel of your machine by removing the 3 (1/4") screws on the vary bottom of the machine. once the panel is removed you'll see a 1 1/2" white PVC drainage plug. turn the inner plug to the left in till open. (WARNING ALL THE WATER IN THE DRUM WILL DRAIN THOUGH THIS PLUG) remove debris likes socks or everything that's there replace the panel and your all set.

Posted on Jan 19, 2010

  • Greg Blake Apr 27, 2014

    GENIUS! Thank you for the tip as it worked perfectly and I made some "pocket change" in the process! The drain had almost a dollar in coins and a wad of harr so THANK YOU!!!!!!

  • Greg Blake Apr 27, 2014

    Correction, $1.39 in change!!!

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