Question about LaCie Big Disk Extreme with Triple Interface - hard drive - 1 TB
Hello. I really need some help. My 2 big triple 1TB Lacie hard drive will not show up on my desktop. I have tried to repair it in disk utility but, the repair disk button is light gray so I cannot click on it. Also the mount button is light gray so I can't click on it either. What else can I do??? I have tried changing all the possible settings safe 100, big, fast,jbod. None of these work. I get the disk insertion error which says intialize, ignore or eject. I have about 500 gigs of footage on the drive so I cannot intialize it or I will loose everything. Please help! Thank you, Peggy email@example.com My Lacie drive will not show on My computer even though the drive is flashing and I have tried taking the cables out and rebooting then reconnecting.
It sounds like the RAID controller in the LAcie drive may have failed. When this happens generally the data on the drive is left intact but you will require a new casing for the drives and the help of a data recovery pro to get the files off before you can re-initialize the set. Unfortunately all the good free/cheap utilities work only on single drives so you will need the help of a pro with high level software and additional equipment to retrieve the files.
If you are in North America I would recommend Armor-IT Data Recovery, they're listed in the FixYa service database for most US states. If you're outside North America, post your location and I will help you find an appropriate service.
Posted on May 29, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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