Screen doesn't seem to be working; no sound; no longer able to connect to wireless network.
My son's laptop recently lost its ability to connect to the internet. It is running with Windows Vista. When I try to install updates they fail, and I am getting a message that the adaptor is outdated or not installed. After trying to reset his internet connection by directly connecting to the LAN, the power will turn on to the laptop, but the screen stays black. Please help!
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Hard to say what the issue is based on the information you provided.. There are actually a lot of reasons you might have lost the connection.
I'd start by verifying that you're connected to the wireless network that you set up. Did you name it? Open your network properties and see what the icon for the wireless adapter tells you:
- Are you connected?
- Are you connected to the proper network?
- Is your network card "disabled" for some reason? Some laptops have a disable button that overrides the card so the wireless radio can be shut off quickly and easily. Make sure it's not been tripped. Usually laptops have an LED to indicate if the wireless radio is running.. usually blue.
note1: be sure to check the "order of preferred networks" and from that screen delete all wireless networks you won't connect to somewhat regularly and/or ones you've connected to accidentally in the past. Make sure that your home network is tops in the list.
note2: if you did not create your own name for your wireless network and are still running the default name, it's definitely smart to change that. Your laptop can easily get confused with other networks in the neighborhood that have the same name.
Hope that helps.
Hi I am Vortash I was wondering if you had purchased the athos recently or is this the same adapter you have always used if so .. it sounds to me like there is nothing wrong with the computer but the athos ability to receive I have had problems with these adapters before I now use linksys and get far better reception .. and connection .. hope this helps regards Vortash
Just configure the wireless settings your laptop. Go to Network Connections > Right-click on Wireless Network > Properties. Go to Wireless Network tab and look for Preferred Networks. Just remove all of them and click OK.
Now, On the Network Connections, right-click on Wireless Network Connection > View Available Wireless Networks. Connect to your own wireless network and enter your wireless network key if it tells you to type it. That should fix your wireless connection. Now if your wireless network is not showing, you need to change the wireless channel of your router by accessing the router's setup page using your wired computer.
It has nothing to do with the brands. I do have different peripherals of different brands and they work well.
Maybe your son's laptop is more recent than yours. When you connect the wireless adapter to your laptop, does it detect the wireless network? I remember having a similar problem on vacation. At the hotel, I could'nt connect to the wireless network. The tech support told me to adjust some settings on my laptop. He said to go to the Network connexions, right-click on the wireless connection and selection Properties. Click on Configure...And select the Advanced button. Then on the list select Power on saving Mode. Other than Max power save mode.
First do right click on you my computer icon and choose properties ->hardware->device manager->network adapters and expand it, see your broadcom wireless is there or not, if not obtain a diver file for your model from HP support site and run it so that your wireless adapter will start working and enable the wireless on and see its working.