I've bought a Lexmark X2690 and haven't been able to send a fax the cd that has is not loding the software

You will need to uninstall and reinstall the printer driver. Please follow the steps given below:
To uninstall:
1. Click on "Start" and "All Programs."
2. Go to the "Lexmark " " Series."
3. Click on "Lexmark Uninstall."
4. Click on "Next."
5. Click on "Finish."
6. Click on "Restart Windows."
To install:
1. Make sure no other programs are open.
2. Insert the CD and wait for the installation window to appear.
3. Connect the USB to your computer when prompted to do so. If an "Add New Hardware Wizard" appears when the cable is connected click on "Cancel."
4. Click on the "OK" button on the Install screen to begin running the software. Follow the prompts and accept the Licensee Agreement to allow the software to load.
5. Once the software has loaded, click on "Finish."
6. Once the software has loaded, you will be able to click "Finish." Your software is now installed.