Question about HP DeskJet 6540 InkJet Printer

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Printer error my printer hp6540 error " the printer cartridge cradle canoot move"...any one can help me..

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Re: printer error

Please click here for info on how to fix this

Posted on Oct 22, 2007

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Hi, my HP Deskjet F380 wont printi. Ths error message comes up : "Mechanism Error: The print cartridge cradle cannot move. Turn the printer off, free the cartridge cradle, and turn the printer back...

when you open the cover of the printer where is the cradle located? if it is in the right push it to the left corner,then plug the unit observe, if still not work check if it is on the left push it to the right, be sure to unplug first the unit before executing this method, then on again the unit

Aug 07, 2011 | HP DeskJet F380 All-In-One Printer

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Colour ink cartridge not reconise. replace colour ink cartridge.cod 3603

To resolve the issue:
  1. Make sure you install the correct type of KODAK Ink Cartridge for your printer. Currently we offer two types of ink cartridges (10 Series and 30 Series). Installing the wrong type of ink cartridge may result in this error. You will need to install a new, correct type of KODAK Ink Cartridge.
    NOTE: For more information, see Which ink cartridges to buy for all-in-one printer.
  2. If you are using the correct type of KODAK Ink Cartridge, reinstall the color ink cartridge.
    1. Open the printer access door.
      NOTE: If the ink cartridges don't move to the center, see Printhead and ink cartridges don't move to center with access door open.
    2. Wait until the printhead is idle and silent, then pinch the latch on the color ink cartridge with your thumb and forefinger and lift it out of the printhead.
    3. Install the color ink cartridge back into the printer, making sure to press down on the thumb tab until it clicks into place.
    4. Close the printer access door. For printers with LCDs, follow the instructions on the LCD screen.
      For more information on installing ink cartridges, see the Extended User Guide for your printer. Review Maintaining Your Printer - Replacing ink cartridges.
  3. If the error continues, restart your printer:
    1. Turn off the printer by pressing the power button.
    2. Wait five seconds.
    3. Turn on the printer.
  4. If the error continues, and you have extra, new KODAK Ink Cartridges on-hand, try to install a new ink cartridge (or a set of new ink cartridges).
  5. If the error continues, contact us.
When the issue is resolved, we highly recommend that you upgrade the firmware for your printer for optimum performance:
  1. Locate and select the firmware for your printer.
  2. Follow the instructions to install the firmware.

Jun 07, 2011 | Printers & Copiers

2 Answers

How do i change the ink cartridge on my printer

These are the steps on how to install/replace cartridge(s) on Hp Deskjet 5550.
  • Press the POWER button to turn on the printer.
  • Open the top cover. The cradle moves to the center of the printer.
  • Open the cradle latch.
  • Slide the print cartridge out of the print cartridge cradle and discard it.
  • Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strip is on the bottom.
  • Slide the print cartridge firmly into the cradle. Ensure that the copper contacts of the print cartridge meet the copper contacts of the print cartridge cradle.
  • Close the cradle latch.



If you need further help, let me know.

Good luck.

Thanks for using FixYa.

Nov 19, 2010 | HP DeskJet 5550 InkJet Printer

1 Answer

I keep getting a mechanism error, stating that the cartridge cradle cannot move. When I lift the cover, the cradle moves just fine. How do I fix this?

Try cleaning the encoder strip with Sprayway Glass Cleaner, clean both sides till nothing comes off on paper towel. The encoder strip is the semi clear plastic strip that runs the width of the printer just behind the printhead cradle. You should be able to see through this strip but not like clear glass. This will also help with this printer if it is printing crooked images.

Jan 08, 2010 | HP Photosmart 8750 InkJet Printer

1 Answer

HP Officejet 5610v all-in-one printer

Cartridges may be clean but not seated properly in their respective cradles. Also make sure each cartridge is in its respective cradle.

Aug 14, 2009 | HP OfficeJet t45 All-In-One InkJet Printer

1 Answer

Hp 812c cartridge cradle is stuck on the right, not moving to the

unplug the printer and try to move carriage by hand, if it does not move, the carriage mechanism is broken, if it does move, plug the unit back in, if same error occurrs, it is an issue with the printer carriage mech.

Feb 27, 2009 | HP DeskJet 812c InkJet Printer

3 Answers

The print cartridge cradle cannot move.

"The print cartridge cradle cannot move."
I fixed this problem by disconnecting the power cord from the power-strip and connecting it directly into the wall. My printer was not getting enough voltage from the power-strip. I hope this helps.

Nov 18, 2008 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

The cradle is stuck

Fixed it myself...found this link:

It would print the Tap Test as instructed in this illustration....but then wouldn't move to print anything else. So redid the Tap Test several times....then I lifted the lid while printing a test page so the cartridge was in the center and I could get ahold of it to slide it....left the printer ON, but unplugged the power cable...and then I was able to move the cartridge back and forth. I then took QTips with Windex on them and cleaned the silver bar the cartridge moves on. Got a lot of ink off of it.
A couple more test prints...and sliding the cartridge......and it is finally running again.

Jul 06, 2008 | HP Photosmart 8250 InkJet Printer

1 Answer

What is the cartridge cradle

The cartridge cradle is where the ink cartridges are installed. It slided back and forth on a silver rail. If the rail gets dirty, the cradle can stick and not move freely. Try cleaning the rail with a soft clean dry cloth.

I've also see the cradle become disconnected from the belt that moves it back and forth. If that has occurred, and it is out of warranty, it will need replacement.

Jun 01, 2008 | HP PhotoSmart 7660 InkJet Printer

4 Answers

Print cartridge cradle is stuck ican't find where it is jammed

This might help . . . Mine finished printing one doc & then made a terrible noise & sent a message to my screen that "print cartridge cradle is stuck." When i opened door, i could see it was stuck off to the left side so left cartridge was obscured. I could not get it to budge, although i kept turning it off, gently pushing & turning it back on. Finally, i got my hand inside & determined that the little door to the left-side cartridge had popped open & was causing it to remain stuck. After some struggles (turn off printer first!) i was able to maneuver it around & close it tight. Now, all is well . . .

Apr 16, 2008 | HP Printers & Copiers

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