Question about Canon PIXMA MP780 All-In-One InkJet Printer

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Won't scan today

Normally my machine works great; I've never had problems with the scanner. Today I tried scanning on the glass and through the document handler. When it starts, everything seems fine and sounds normal. Then there's a long pause (way longer than usual) while a pop-up window shows, "Processing calibration data from a scanner. Do not open cover." I see that normally, but not for such a long time. The next thing I get is the following error ScanMP pop up: Cannot scan for these reasons: - The original may not be set correctly - The protective sheet may be put in place - The lamp may not be warmed up (it needs a few minutes for adjusting lamp on low temperature.) Scanner driver will be closed. Code: 2,178,0

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I got no help from you. Called Canon USA and got immediate assistance, which resolved the problem. Please don't contact me anyomre. Thank you.

Posted on May 29, 2009

  • soulsong Sep 03, 2011

    I have similar issue with NEW pixma printer scanner .the scanner after all the usual fixes then some!still does not work, still gives the same error. (code 2,155,50 ) reinsntalled it. on off on off. drivers etc etc . . the whole thing. nothing! it starts to scan then part way across it stops and does this..also the stop cancel button does not function at all. there . no help anywhere. i want to number for the USA canon help . maybe they can do sumthing. !!

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Posted on Jan 02, 2017

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