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Remote connection doesn't display secondary monitor

I have a Dell OptiPlex 745 with integrated Intel Q965 display adapter and using dual monitors with an extended desktop. I VNC in to this computer and only see the primary monitor. I set the user up with GoToMyPC and he can only see the primary monitor. I checked an OptiPlex 755 out on the floor also setup with dual extended desktop and I can only see the primary display, which leads me to believe there is somehting up with the Intel driver. I updated it to the most current available from Intel's website and still have the same issue. Has anyone else run into this before? I've done several searches on the internet and can't find anything at all.

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  • aweaver871 May 29, 2009

    I hav edual screens and can see both mine when I use VNC. Also GoToMyPC says it supports multiple monitors. I think it is something with the Intel driver or dual display program.

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Its possible, i use it with dual screen machines all the time. troubleshooting a similar issue on a new user tho. i suspect its a vid driver issue on the box you are connecting to with VNC

Posted on Jul 20, 2009

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I dont think it is possible to view anything but the primary monitor. I have used VNC many times as well as Crossloop (vnc program) never been able to view beyond that screen

Posted on May 29, 2009

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