Question about HP OfficeJet 6210 All-In-One InkJet Printer

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FAX BEEP COMES ON EVERYTIME SOMEONE CALLS

Nobody can leave a message because my HP Officejet's fax machine picks up instead of the answering machine. How do I turn off the fax capability so I can receive messages?

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Hi there
please find the extract from the manual bellow
http://h10032.www1.hp.com/ctg/Manual/c00369562.pdf


Regards AL "alstech"

Posted on May 28, 2009

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Call Hp up and they will send you a cord that you have to have.

Posted on May 28, 2009

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Related Questions:

1 Answer

What is answer mode?


The answer mode determines whether the HP Fax answers incoming calls or not.

Different answer modes are :

* Fax

The HP Fax will automatically answer all incoming calls using the Rings to Answer setting. This is the default setting.

* FaxTel (unit with handset model only)

The HP Fax automatically answers all incoming calls using the Rings to Answer setting. If the call is a fax call, the HP Fax will receive the fax. If the call is a voice call, the HP Fax will create a special ring to indicate it is a voice call. The incoming voice call will need to be answered using the attached handset.

NOTE: If the HP Fax determines the call is a voice call, only the HP Fax will ring with the special ring tone. The other phones on the same phone line will not ring at all. You will not be able to pick up the voice call using the other phones.

* Tel

The HP Fax will not automatically answer calls. Faxes will need to be received manually.

* AnswerMachine

The HP Fax will monitor the line when an incoming call is answered by a person or by the answering machine. If the HP Fax detects fax tones on the line, it will receive the fax.

Jun 07, 2010 | HP Officejet 4315v All-In-One InkJet...

1 Answer

My fax goes off periodicall when a call comes in.


It means that your fax machine is "answering" the incoming call before you pick up the handset. Usually, the factory setting on the fax machine picks up after two incoming rings. There are three ways you can address this issue: 1.) You can either change the number of rings to, say, five incoming rings to give you enough time to answer the phone before the fax machine picks up, or 2,) you can find out if your fax machine has a feature that allows for the voice hook "click over" that will allow you to override the fax when you pick up your handset, or 3.) turn your fax machine off until you need to send a fax.

If you want to investigate number 2.), then you'll need your operator's manual.

Good luck.

Aug 28, 2009 | Office Equipment & Supplies

1 Answer

Incoming faxes not received, all else works.


Hi there,

It is your phone answering machine that must pick up in three rings or less.

Therefore 4 is too much. I would not limit number for fax machine itself.

On receipt of fax sometimes seems like it will not work when answering machine picks up in the middle. However, leave it and it will work. Sometimes sender will hear your answering machine and cancel as well. So try to ensure they don't give up at other end as well.

Good Luck!

Feb 26, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Fax feature


You have to set the printer to pickup 2 rings higher than your answering machine. If the answering machine picks up on 4 the printer should pick up on 6.

I believe the menu should be Setup button - down arrow key until you see basic fax setup and press ok - down arrow key until you see rings to answer and press ok - change to 2 higher than answering machine.

Now you should receive faxes and calls!

Jan 05, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Fax machine


You need to set the machine up to AutoAnswer as follows per HP:

Receiving faxes automatically If the Auto Answer option is set to On , the unit automatically answers incoming calls and receives faxes after the number of rings specified by the Rings to Answer setting. Press Auto Answer to turn on the Auto Answer option. 1: Setting the Auto Answer option
  1. 1 - Auto Answer button
    NOTE: The Auto Answer button is lit when the Auto Answer option is turned on.
  2. Press Auto Answer again to turn off the Auto Answer option.


Dec 30, 2008 | HP Officejet 6310 All-In-One InkJet...

2 Answers

CAN'T RECEIVE A FAX


you can get the manual here: - LINK

Basically you plug your phone line into the fax machine line in and set the ring pick up to the desired length.

When someone calls you the fax should pick up and take the data.

Dec 12, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Problem with answering machine on Panasonic Model # KX-FPG376


i followed the advice posted & it worked fine after that. thanks.

Nov 22, 2008 | Panasonic KX-FPG376 Plain Paper Thermal...

2 Answers

Have to be near fax machine to recieve fax


The Rings to Answer feature might not be set to answer after the
appropriate number of rings for your office setup.
If you have a voice mail service at the same phone number you use
for fax calls, you must receive faxes manually, not automatically. For
information on how to receive faxes manually, see receive a fax
manually from a phone
on page 48.
If you have a PC modem on the same phone line with your
HP Officejet, check to make sure that the modem’s software is not
set to receive faxes automatically. Modems with this auto fax
receive feature turned on will take over the phone line to receive all
incoming faxes, which will prevent the HP Officejet from receiving
fax calls.
If you have an answering machine on the same phone line with
your HP Officejet, you might have one of the following problems:
Your outgoing message might be too long or too loud to allow
the HP Officejet to detect fax tones, and the calling fax machine
might disconnect.
Your answering machine might not have enough quiet time after
your outgoing message to allow the HP Officejet to detect fax
tones. This problem is more common with digital answering
machines.
The following actions might help solve these problems:
a. Disconnect the answering machine and then try receiving a fax.
If faxing is successful without it, the answering machine might
be causing the problem.
b. Reconnect the answering machine and re-record your outgoing
message. Make sure the message is as short as possible (no
more than 10 seconds long), and that you speak softly and
slowly when recording it. Try again to receive a fax.
If you have a special ring pattern for your fax phone number (using
a distinctive ring service through your telephone company), make
sure that the Answer Ring Pattern feature on your HP Officejet is set
to match. For example, if the phone company has assigned your
fax number a double ring pattern, make sure Double Rings is
selected as the Answer Ring Pattern setting. For information on
changing this setting, see change the answer ring pattern
(distinctive ringing)
on page 63.
Note that some ring patterns cannot be recognized by the
HP Officejet, such as those with alternating short and long ringing
patterns. If you are having problems with a ring pattern of this type,
ask your phone company to assign a non-alternating ring pattern.

http://h10032.www1.hp.com/ctg/Manual/c00095626.pdf

May 20, 2008 | HP Officejet 4215v All-in-One Printer

1 Answer

HP 7410 fax tone when answering machine starts


you can only have it set to fax or phone at a time; the computer does not know if it is a fax or phone call. Therefore if you are running your fax software it will treat all calls as a fax. You really need two phone lines, one for the fax and one for the phone.

Dec 28, 2007 | HP OfficeJet 7410 All-In-One InkJet...

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