Question about Microsoft Zune JS8-00001 Digital Media Player

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Zune blank screen

I had my zune for less then a year and the screen goes black when i turn it on with the backlight on. i have charged my zune, the computer perfectly respond when i connect the zune to the computer. i dont know the problem and i only had it for a few months. I have a 4gb pink zune I had it for 2 years now and I have not used it for two days. Today when I want to use it the screen will not come on.

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Have you updated it to the latest firmware? cause zune's had a major malfution to to this years "leap year" the time change/date change messed with the internal clock causing major malfunctions

Posted on May 28, 2009

  • Collin Clark
    Collin Clark May 28, 2009

    did this work ? help?

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Try to drain the battery or do a hard reset, if it doesn't show the screen after a hard restart you have a broken screen. The Zune screen isnot too hard to replace. A good source for the part would be ebay. ButThere is a stepby step guide too that explainshow to replace the part : Zune repair. There are also third party Zune repair companies that do it for you.

Posted on Nov 11, 2009

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Posted on Jan 02, 2017

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SOURCE: zune blank screen

my zune had the same problem. but i found a solution. hold the down button and the return key at the same time for 5 seconds. make sure you dont hold the up key while doing this because it will reformat your zune. i havnt tried the reformat but thats what i heard

Posted on Jan 20, 2009

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Please try to hold Back, Center and Left at the same time to restore the zune,

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This is how this problem should be resolved:

  1. Disconnect your Zune from USB and AC power sources.
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  3. Wait until after noon GMT on January 1, 2009 (that's 7 a.m. Eastern or 4 a.m. Pacific time).
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Zune blank screen


my zune had the same problem. but i found a solution. hold the down button and the return key at the same time for 5 seconds. make sure you dont hold the up key while doing this because it will reformat your zune. i havnt tried the reformat but thats what i heard

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