Question about Maytag Neptune MAH5500B Front Load Washer
Had a repair person check for plugged hose or pump. He concluded it was a bad board. I bought a new board and it didn't solve the problem. He gave me part of a service manual that shows how to put the washer into "Board Output Test" by pushing the "rinse" key and it looks like if I do this and push the "presoaks" key, it will activate the pump and let me know if it is working (I will do it when the washer is full of water). It says you must be in service mode to to perform the board output test and the part of the manual that tells how to put the washer in service mode is missing. How do I put the washer in service mode? Am I on the right track or should I be looking at something else?
Posted by Anonymous on
I found that one the plastic features on the bottom of the pump housing that mount the pump to the sheet metal floor of the washer had broken off. This allowed the pump to move around during opperation which cause the power connections to become loose and have intermitant contact. I cleaned up the connections and used shills to tighten up the pump mount and it works fine. Pretty dissapointing to pay a "qualified" technician to come and overlook such a simple problem and tell me to buy a new board :(
Posted on Jun 01, 2009
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Posted on Jan 02, 2017
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