Question about Motorola Mobility H500 Wireless Headset

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Computer won't recognize my headset

My computer won't find my headset... i've gone through many steps found in forums to try to fix it, and i have the latest driver installed, but it always shows red and no headset is listed

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Re: computer won't recognize my headset

I gona b connect h500 but my HP laptop said no driver installed

Posted on Nov 23, 2010

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Re: computer won't recognize my headset

What blue tooth atenia are you using on your computer?

Posted on Oct 22, 2007

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My Plantronics C420-M is not recognized

How To Fix Error Code 43 Windows has stopped this device because it has...

If Windows Device Manager is giving a code 43, this means the hardware is reporting something wrong when trying to connect. I'd do the following (and also check the attatched link for reference ;-) )

  • Unplugging the headset, restarting the computer, then plugging the headset back in.
  • Make sure the USB connector on your headset (and the USB port you're putting it in) is undamaged, and not dirty.
  • Try connecting the headset to another USB port, and another computer to see if you're able to reproduce the issue there (if not- it may just be the USB port(s) on your computer that you're plugging the headset into that's failing.
If all else fails, it may be time to purchase a new headset ;-)

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I've seen this happen on a lot of other online forums for this same headset. Even on the Plantronics site itself. It says it is a defective unit and you should take it back to the retailer you purchased it from or contact them directly.

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Samsung WEP 450 was working ok for its 1st 24 hrs paired with Samsung B2100, however will not connect now. I've gone through the pairing up process again and the device cannot be found. The only other...


normally, the pairing has to be done once. If successfull, you can not pair the device a 2nd time withou removing it from the "paired devices" list in your phone. In order to get it recognized you should do the following.
1. check that BT is off on both devices
2. turn BT on on your mobile phone
3. power on your headset. In case, you have paired the headset successfully before, it has to be registered in your phone. It should then automatically find for the paired device (your phone in this case) and connect.
Dont try to power on the headset before turning BT on on your mobile phone.
If you have no success try to navigate to the bluetooth settings, check "paired devices" and make sure that your headset is deleted. Do the pairing and the 3 stepps above once again.
Don forget, that the headsets also have to be charged..

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My headphones work, my mic does not(at all)

Have you gone to your control panel, and found the "speech recognition" option? If you havent tried it, do that. It wil have you recite a sentence and then should conifgure your mic to your computer. I hope this helps!

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I have the Logitech ClearChat Pro USB device, and when i plug it in it says "one of the USB devices attached to this computer has malfunctioned and Windows does not recognize it." i dont think the driver...

the headset has possible lost its firmware try on a second pc if the same issue comes up. reboot the pc . if the found new harware wizard comes up for the device. go back to logitech for a warranty credit.

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Motorola Bluetooth Headset H700

Have you gone through the "pairing" steps to get the phone and H700 unit to recognize each other? Unless the two are paired with each other they won't communicate with each other.

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Hold down the volume buttons on the side till the button on the front turns red. Then try to pair, your phone should find it right away...put in 0000 and push connect on your phone. I just paired it with my iphone.

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