Question about Zyxel Prestige 320W Wireless Firewall Router

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I don't know much about computer. my desktop runs great, but my laptop can't find a connection

My ZyXEL works fine on the desktop, but on my laptop it can't find a connection

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  • John Moore May 11, 2010

    What is ZyXEL and what is your laptop?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 556 Answers

SOURCE: ZyXEL Wireless set up.

First many current PC models have switches to power on the wireless feature. Do you have one of those and did you power on the wireless.

Second wireless devices communicate on four different bands A, B, G, N. Some devices support multiple bands. Does your wireless router/access point (maybe a Zytel p660HW-D1 from above) support at least one of same bands as your laptop built-in or purchased wireless adapter? If you do not know post the manufacturer of the wireless router/access point, laptop if the wireless is built-in or wireless adapter if it is a separate device and I will check that for you.

Posted on Dec 26, 2007

  • 1 Answer

SOURCE: zyxel p660hw and g202 problem

I had an almost identical problem and contacted Tech support at Zyxel. They were excellent and the guy talked me through to a solution. The main issue related to 'Bandwith management' which defaults to active on the router configuration. Unset all three (Wan, Lan, Wlan) and see if it sorts out problem. Because of some other issues I did have to reset the router to start with and on the wireless client I unset 'Obtain IP address automatically' and used an IP address with the default gateway set to the router address. If this does not help, I would recommend talking to Zyxel Tech Support, the consultant I spoke to was brilliant.

Posted on Jan 11, 2008

  • 2 Answers

SOURCE: Zyxel Modem Router P660hw wont work on LAN

If a LAN connected PC will not work while a wireless laptop is connected you need to go into advanced router setup, bandwidth management, and untick the three boxes labeled "active" to disable the band width management. Easy!

Posted on Apr 30, 2008

megax01
  • 50 Answers

SOURCE: my zyxel 660 hw works fine for 10 minutes, then starts disconnect

If the same thing is happening with the USB WIFI on the PC. This sounds like a problem with your PC rather than your router. Is your antivirus / spyware scanner up to date? If not up date it and run a full system scan. Also you should check to see if your Firewall is up to date, and that the wireless network you are connecting to is included in the safe zone area of your firewall.

1 more thing if you are using a Thrid party firewall (i.e. Norton, Zone Alarm, McAfee, Etc.) Make sure Windows Firewall is deactivated (in Conntrol Panel) having 2 firewalls on can lead to random problems

Posted on Jan 19, 2009

2Gigs
  • 141 Answers

SOURCE: unable to connect my wifi laptop to my existing wireless b/band

Your wife's laptop is setup to connect to another wireless network. It must be set up now for the wireless network that you are trying to connect to. This means that your wife's laptop is trying to connect to the wireless network somewhere else. You need to let the laptop look for available wireless networks. It should be able to see your wireless network. It will then require you to enter the password that you have set in your Zyxel. If you don't know the password, call Zyxel.

Posted on Feb 23, 2009

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Your wife's laptop is setup to connect to another wireless network. It must be set up now for the wireless network that you are trying to connect to. This means that your wife's laptop is trying to connect to the wireless network somewhere else. You need to let the laptop look for available wireless networks. It should be able to see your wireless network. It will then require you to enter the password that you have set in your Zyxel. If you don't know the password, call Zyxel.

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If a LAN connected PC will not work while a wireless laptop is connected you need to go into advanced router setup, bandwidth management, and untick the three boxes labeled "active" to disable the band width management. Easy!

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Question 1 - Please respond to this with the make and model of your laptop and if you have one the make and model of wireless adapter for use with the computer.

Question 2 - Was this router originally purchased new or used?

Question 3 - Has this router work wirirelessly with any other computer you know about?

Question 4 - Have you configured this router since you got it?

Question 5 - Have you had someone else configure this router since you got it?

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