Question about HP PSC 1410v All-in-One Printer

1 Answer

SOFTWARE MALFUNCTION NO DIRECTOR OR SOLUTION CENTER

I HAVE THE ACTUAL CD TO INSTALL THIS PROGRAM BUT IT DOES'NT GIVE ME FULL FUNCTION OF THE PRINTER/SCANNER/COPIER. I CAN CAN PRINT FROM INTERNET OR FILES FROM COMPUTOR BUT CANNOT SCAN THINGS INTO MY COMPUTOR FILES OR IMAGE PROGRAM. I HAVE TRIED TO UNINSTAL AND INSTALL SEVERAL TIMES AND THE SOFTWARE THAT I DOWNLOADED FROM HP DOEES'NT WORK EITHER. THIS HAS BEEN AN ON-GOING PROBLEM FROM TIME TO TIME BUT USUALLY I CAN GET BACK ON TRACK WITHIN A DAY OR TWO BUT THIS HAS BEEN EXHAUSTING FOR ALMOST A WEEK TRYING TO GET THIS RESOLVED. PLEASE HELP!!!!!!!!

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  • Daniel Arellano Apr 11, 2008

    There was a twain error initially. But I cannot get the scanner to wok. Everything else works fine. I've googled twain errors but could not find a solution that I could understand.

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  • 35 Answers

What Operating system are you using? One thing I would recommend trying is uninstalling all software related to the printer/scanner, then turn off the computer and unplug the printer from the computer. Turn the computer back on then restart the computer and try reinstalling. Your problem could be that the computer is not uninstalling the printer/scanner all the way meaning the computer is still detecting the printer/scanner. Those steps would fix it if that is the case.

Posted on May 09, 2008

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Posted on Jan 02, 2017

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1 Answer

When I attempt to scan pics or any document to my computer, the display reads "No scan options. Refer to device documentation to troubleshoot." Of coarse, I lost my user's manual in my move. How...


You need to scan another way

On computer click Start >>>> click Programs/All Programs >>>> click HP >>>> click 'hp solution center' or 'hp director' to open it >>>> click "scan a document" >>>> click "scan" >>>> click "finish' or 'accept' to complete the scan

If above programs are not there, it seems full software is not installed in computer. You need to install full feature software through cd

Dec 23, 2010 | HP OfficeJet J4580 All-In-One Laser...

Tip

Fatal error : HPZPRL01.exe while installing HP printer Software


1. Perform System restore:
If the printer software was previously installed on the computer anytime before or even if the original issue was anything else before this error, then try restoring the computer to the date on which the software was working. You can then do add a device from the installation screen. The printer would start working fine as the software would already be available after doing a system restore.
2. Uninstall the complete Software.
Perform L1, L2, and L3 uninstall. Then reinstall the s/w.
3. Insert the CD & start the install, select custom install.
Under options select only "HP Drivers (required)" in order to install only the print/scan/fax drivers. If drivers will be successfully installed, you can add one by one the HP software starting again the installation and selecting Install More Software button & install the software in this order:
• HP Solution Center
• HP Device Functions
• OCR Software
Do not install HP Participation Program or HP Customer Experience or HP Supply.
4. Grant full permission to the system
Right click on My Computer, go to properties\security\Group or user names\ select the customer’s user name & click on permissions. Click to select the Full Control check box under Allow, and then click Advanced. Check both the boxes under advanced window. Click OK & close all the windows & restart the PC. Install the software by following customer install method.
5. Make sure that you have write access rights enabled for the following registry keys:
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2\
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Print Processors\
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Prrint\Printers.

on Jul 03, 2010 | Office Equipment & Supplies

1 Answer

Just got windows 7 on my laptop and had to reinstall the printer software for my hp photosmart C5180 my disk were not compatible so I installed the software for the hp website .it will print and scan but i...


Follow these steps for the Windows 7 operating system.
NOTE: HP introduced HP Solution Center to replace HP Director in 2005. HP Director is not compatible with Windows 7. If you were using HP Director with your printer and then upgraded to Windows 7, the information in this section can help you. hpweb_1-2_plus.gifhpweb_1-2_minus.gifDo I have HP Solution Center on my computer? HP Solution Center is part of a full-feature installation of the printer software. It does not install with a Basic driver installation. Also, you might have excluded the program if you performed a custom installation. Check whether HP Solution Center displays in the list of installed programs: On the Windows taskbar, click the Windows icon (c01319360.gif ), click All Programs , and then click the HP folder. hpweb_1-2_plus.gifhpweb_1-2_minus.gif HP Solution Center icon is blue (c01810967.gif ). If the HP Solution Center icon is blue, you have an older version of HP Solution Center. Go to the following "How do I get HP Solution Center?" section in this document to download the latest version.

To scan a document using Windows Fax and Scan in Windows7, follow these steps:
  1. Click the Windows icon (c01319360.gif ), click All Programs , and then click Windows Fax and Scan .
  2. Click New Scan .
  3. Make any desired setting changes, and then click Scan .
Get the full printer driver:
HP offers the most current software available for your printer as a free download. HP Solution Center is part of the Full Feature Software and Drivers download. Follow these steps to check whether this option is available for your printer, download it, and then reinstall the software and drivers.
  1. Disconnect the USB cable from both the product and the computer (if you already connected it).
  2. Turn the product on.
  3. Open a new window to browse to the Get Software and Drivers page: Right-click this link, Get Software and Drivers , and then click Open in New Window .
  4. If prompted, type your product number, and then click Next . You might also need to click your model in a list of similar products.
  5. Select your operating system, and then click Next .
  6. Click the Plus sign (c02200813.gif ) next to Driver , and then click the driver that you want to download. If you need help deciding, see the information in the previous table.
  7. Click More Info , and then read through the minimum system requirements and additional instructions. You can also click View directions (c01647276.gif ) for complete download instructions.
  8. Click Download . This option allows you to install the software at any time after the download completes.
  9. Click Save , and then browse to the location on your computer where you want to save the file.
  10. Click Save . The software downloads to your computer. Hint: Make a note of the place that you saved the file, in case you want to install it at a later time.
  11. Browse to where you saved the file, and then double-click the file to start the installation.
  12. Follow the on-screen instructions to complete the installation.

Nov 15, 2010 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

FATAL ERROR HPZPRL01 while installing the printer software


Hi,

1. Perform System restore:
If the printer software was previously installed on the computer anytime before or even if the original issue was anything else before this error, then try restoring the computer to the date on which the software was working. You can then do add a device from the installation screen. The printer would start working fine as the software would already be available after doing a system restore.
2. Uninstall the complete Software.
Perform L1, L2, and L3 uninstall. Then reinstall the s/w.
3. Insert the CD & start the install, select custom install.
Under options select only "HP Drivers (required)" in order to install only the print/scan/fax drivers. If drivers will be successfully installed, you can add one by one the HP software starting again the installation and selecting Install More Software button & install the software in this order:
• HP Solution Center
• HP Device Functions
• OCR Software
Do not install HP Participation Program or HP Customer Experience or HP Supply.
4. Grant full permission to the system
Right click on My Computer, go to properties\security\Group or user names\ select the customer’s user name & click on permissions. Click to select the Full Control check box under Allow, and then click Advanced. Check both the boxes under advanced window. Click OK & close all the windows & restart the PC. Install the software by following customer install method.
5. Make sure that you have write access rights enabled for the following registry keys:
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2\
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Print Processors\
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers.

In order to provide the write access, right click on the folder and click permissions. In the permissions window select the customer’s user name or ‘Everyone’ and give a check mark for full access.
Then install the drivers again.

all the best

Mar 10, 2010 | Office Equipment & Supplies

1 Answer

WHERE COULD I DOWNLOAD THE HP DIRECTOR SOFTWARE


Hi...
- Actually there are two kinds of CD of the printer, one is the Basic driver CD, wherein you can do basic printing and scanning and the other one is the Full Feature drvier CD, wherein all hp printer software is in including the hp director... maybe you only have a basic driver... i'll give you this site to download the driver of the Full feature software.. this is free. you can also place your order here if you really want a CD... but this download software is equivalent with the content of the CD...

- http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=79477&lc=en&cc=us&dlc=en&lang=en&cc=us

- select your operating system becuase you did not specified your OS.
- then under driver options select the full feature software driver for your printer
- then next page.. do not select install now or download only because it takes time to perform the process just select file name then select run to start the download

Nov 13, 2008 | HP OfficeJet 6110 All-In-One InkJet...

4 Answers

YM makeover magic


windows nt is a operating system some software works only with windows 98or only with windows 2000or only with windows xp/nt windows nt is the same as xp i think the software ym makeover magic works windows nt platform you should have the operating system in which the ym makeover magic works to know which operating syatem works just see some readme files in setup files folders of the ym make over magic there will be file stating readme in that they will give operating system comapatiblity windows 98/2000/server 2003/xp/media center /vista they will specify like this see the compatiblity and then install the operating systm and then install the software

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1 Answer

HP Director won't open. I am on XP and IE7


HP Director has a flaw and is not compatible with IE7
I have a psc 1100 and I had to update my software from HP

CHECK THIS OUT

Go to HP, this link, type in your printer model #.

It still may fail to show...if it does not show HP recommends this
work around.
Workaround: Open HP Director each time you use it If the update to HP Director is not available, or if you have installed the update and the HP Director window still fails to open, try this workaround.
  1. From desktop, double-click the HP Director icon to load the program into the memory. HP Director will not open at this step. Do not click anything else on the screen until Step 2 is completed.
  2. Press the Alt key and the Space bar together, and then select Minimize from the menu that appears at the upper left corner of the window. If necessary, click it again until HP Director minimizes. HP Director software displays as an item on the task bar (the row of open software programs that appears at the bottom of the desktop screen).
  3. Click HP Director on the task bar. The software opens and displays normally.
  4. Repeat Steps 1 through 3 every time you use HP Director.
    NOTE: The HP Director window might appear larger than normal, but the software is functional.
Cause In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software on products introduced after 2004, is compatible with Internet Explorer 7 and does not exhibit this issue.

Apr 30, 2008 | Computers & Internet

2 Answers

HP Director malfunction


Error:CLR 80004005 For XP only
Fix.
Right click on the programs exe. File (ex. Quick quote Icon) go to properties, click on compatibility. Uncheck “ Run this program in compatibility mode for” Click apply, and then OK.

Mar 20, 2008 | Office Equipment & Supplies

1 Answer

HP PSC 1315


If the patch or the updates did not work on the link I sent you try this Workaround: Open HP Director each time you use it If the update to HP Director is not available, or if you have installed the update and the HP Director window still fails to open, try this workaround.
  1. From desktop, double-click the HP Director icon to load the program into the memory. HP Director will not open at this step. Do not click anything else on the screen until Step 2 is completed.
  2. Press the Alt key and the Space bar together, and then select Minimize from the menu that appears at the upper left corner of the window. If necessary, click it again until HP Director minimizes. HP Director software displays as an item on the task bar (the row of open software programs that appears at the bottom of the desktop screen).
  3. Click HP Director on the task bar. The software opens and displays normally.
  4. Repeat Steps 1 through 3 every time you use HP Director.
    NOTE: The HP Director window might appear larger than normal, but the software is functional.
Cause In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software on products introduced after 2004, is compatible with Internet Explorer 7 and does not exhibit this issue.

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1 Answer

Hp psc 1317 unable to use hp director scanning


Uninstall "HP Director" and replace with "HP Solution Center" New Updates (especially IE 7) make this application incompatible. Ed

Aug 06, 2007 | HP PSC 1315 All-In-One InkJet Printer

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