Question about Western Digital My Book Essential 1TB External USB 2.0 Hard Drive

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Setup screen displays no words, then displays undefined.

Plugged in Western Digital My Book 1TB, screen pops up to setup but no words are displayed (Accept or Decline) and when advancing to next screen it says undefined. Just put newest Adobe and SP3 on computer as well. I have the same problem. Have you already solved the problem?

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  • 181 Answers

Which operating system are you using. these are usually set for dos, so if you are using xp or vista you will need to format it to ntfs first.if it is showing on the my computer page right click on it. go down to format. change file system to ntfs(default),tick quick format and start sometime this helps but also check the capacity is the same as the hard drive or very close to or you will lose some of you drive.

Posted on May 29, 2009

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Posted on Jan 02, 2017

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