HP Photosmart C6180 All-In-One InkJet Printer Logo
Bill Churchville Posted on Jan 14, 2014
Answered by a Fixya Expert

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Scanner window is cloudy on bottom. needs to be wiped clean

Scanner window is cloudy under the glass. I need to open up the scanner and wipe/clean the underside of the glass. Scans are cloudy and of poor quality now.

1 Answer

Pete Fotheringham

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  • HP Expert 175 Answers
  • Posted on Jan 21, 2014
Pete Fotheringham
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If you are a technical kind of guy you may want to download the service manual from MAISE MANUALS to see the correct proceedure to remove the platen glass without damaging your scanner!
attempting to do this without good instruction will most definatley be a bad day for your printer this job would likely take me about 3/4hr to complete as to remove the glass several covers need removing.

1 Related Answer

Anonymous

  • 1049 Answers
  • Posted on Dec 12, 2008

SOURCE: HP 6110 scanner glass is cloudy

Here is how, but it seems a lot of work.

- Remove all the torx-screws
- Remove the little glass on the left side
- Remove the Control Panel Cover (lifted it a little with a screwdriver and released two latches)
- Remove the Control Panel itself (another two latches&move to the left)
- The whole top of the 6110 is attached to the bottom with 4 latches. I remove that, turn it around and clean the glass.

Note: The cables between 6110-bottom and control panel/feeding unit are long enough to set those things aside.

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Related Questions:

0helpful
1answer

WHEN I MAKE COPY IT IS ALWAYS VERY LIGHT.

First you need to carefully clean the copier optics: Open document glass, use clean, dry and soft cloth to wipe the small mirrors on the scanner. Clean also the fluorescent lamp carefully not to break it. Wipe the document glass both inner and outer sides then securely screw it back. Remove the drum unit and wipe clean the underneath mirror on the laser unit then test the copy quality.
tip

How to Clean Scanner Glass

Steps how to clean scanner glass

1. Unplug the power cord.
2. Clean the outer case with a cloth dampened with a mild detergent and water.
3. If the document table glass gets dirty, clean it with a soft dry cloth. If the glass is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid.
4. Ensure that there is no dust on the glass of the document table. Dust can cause white spots in your scanned images.

*** CAUTION: Do not press on the document table glass too hard.

5. Be careful not to scratch or damage the document table glass, and do not use a hard or abrasive brush to clean it. A damaged glass surface can decrease the scanning quality.
6. Never use alcohol, paint thinner or corrosive solvent to clean the scanner. These chemicals can damage the scanner components as well as the case.
7. Be careful not to spill liquid into the scanner mechanism or electronic components. This could permanently damage the mechanism and circuitry.
8. Do not spray lubricants inside the scanner.
9. Never open the scanner case.

***NOTE: Wipe the inside of the document cover and the scanner's document table before scanning transparencies.
0helpful
1answer

Hp 7210 rinter will not align properly

Hi Melvin,

This could be due to faulty, low ink level or Scanner glass not clean.

Remove the cartridge and Clean the electrical contacts ( tiny golden contacts ) with lint free cloth. Open the scanner glass and wipe the glass for any dust particules.
Turn off the printer ( without cartridges )and turn on. It should prompt you to install cartridges for alignment.

You can also try cleaning Cartridges from Front panel

Press Setup button ( menu button )
Scroll to Tools - Press ok
Check for Clean Cartridges/Printhead - Press OK
IT will clean the cartridge contact and print the alignment sheet which you need to place face down on the scanner glass and press OK

Regards,
Sean
0helpful
1answer

Cloudy glass inside scanner

you have a damp room, you need to put a sachet in the scanner the ones you get with new shoes or electrical devices in the packaging. this will clear up the scanner also have one in the room you can buy tubs that remove water vapor from the room .
0helpful
1answer

Red paper light keeps flashing. Closed all doors, turn on and off

Close the front cover. If the error is not
cleared even after closing it, open the cover
once and close it again.
The error may occur because of the laser
BD malfunction. The Laser unit may need to be R/R'd



Try cleaning the Scanner Window
When replacing the drum unit or toner cartridge with a new one, be sure to clean the scanner
window.
1) Turn off the power switch and unplug the power cord.
2) Remove the drum unit from the printer.
3) Gently wipe the scanner window with a soft dry

CAUTION:
· Do not touch the scanner window with your fingers.
· Do not wipe the scanner window with cleaning alcohol (isopropyl).

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

cloth.

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

0helpful
1answer

How do I open up the scanner glass to clean the scanner on Xerox 4150?

please do not do this if you are not xerox trained. you could use a damp cloth to wipe the entire glass
14helpful
1answer

Black line in the middle of the output - scaned document

Hello,

A black line down a scanned page indicates a dirty scan glass. Lift the top of you scanner like you would putting a page or book down to scan. On the end of the scanner that has the document feeder you should see a thin piece of glass the is separate from the larger glass pane. This is the document feeder glass. Now check it over for a very small mark of ink or dirt. You can use regular glass cleaner to wipe this glass just spray it on a piece of cloth not the scanner then wipe. You may have to wipe and then try scanning several times if the ink or marker is died on. while you are cleaning you should also clean the main glass pane, it will make the scans clearer and crisper.

I hope this helps, if so please rate our solution.

buddy
Corporate Computer
www.ccl-la.com
[email protected]
1helpful
2answers

The Print has white stripes

White stripes are caused by dust and toner powder on the scanner window, which is situated in the bottom of the printer, under the drum unit. Open the printer, remove the drum unit and using a soft cloth with a little meths wipe the window clean of toner and dust. It's quite dark inside the printer, so use a torch to find the glass panel (only about 10mm deep x the width of the drum).
1helpful
1answer

Canon Dr-5020 grabbing multiple pages

Wipe the rollers with a damp cloth thoroughly. Remove all the dust in the glass for a claen scan. The red color roller roller in the bottom needs thorough cleaning, rotate with hand gently (in power-off mode) and clean it thorughly. No solvents pls, except Isopropyl alcohol for cleaning
S. MOhan, Chennai, India
1helpful
1answer

Officejet J6480 has scanner failure

sometimes cleaning the scanner glass plate would fix this issue.

turn of the printer.

wipe the scanner glass flat form with with a cleaning wipes or a plain water and a tissue (just a little water in the tissue). make sure the glass is clean with dirt and dust.

turn on printer.

hope this helps, please rate.


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