Question about HP DeskJet 5150 InkJet Printer

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Does not print lower 1/3rd portion of the alphabets.

When printing a MS Word document, lower 1/3rd portion of the alphabets does not print.  Problem started when I replaced the black cartridge.

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Re: Does not print lower 1/3rd portion of the alphabets.

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Try printing to a different printer if possible. This may shed some light on whether the problem is with the printer or with Excel. You could also open the file on a completely different PC and printer to see if something is corrupt in the file. Also try creating a completely new document to see if it will print in landscape. Can you print in landscape orientation from MS Word or another program?

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This could be due to incorrect paper size. We have letter as default paper size in the driver, however, A4 paper size into the application.

Please try the latest drivers (Universal Printing Driver) from

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Hi, You can try: 1. go to Start, Printer and Faxes, right click on your 3745, click on Properties, Printing Preference; 2. Check to see if you have any Advanced tab or button; 3. Check if you can set the printer to text only; 4. Check if you can set the printer to use black ink only. 5. In MS Word, verify through the use of Print Preview that your document is as you would want to be printed; 6. In some instances you may have to set manually text color in MS Word. While your document is open, click Ctrl + A to select all, then choose font color to "Black". Alternately, in your MS Word, you can click on "Format", "Font", "Font Color" set to "Black" rather than "Automatic" and set this as the "Default" setting. Hope this be of some help/idea. Post back how things turned up or should you need further information. Good luck and kind regards.

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try to find the margin settings of the application that you are printing  with. If margins are setup in a wrong way it will print anywhere it likes.


Aso see the paper size. e.g. A4, A3 etc.


I think you should take a normal a4 paper and print it and see the size of the image and the size of the document that you have created.


Another way to test it is to copy the image(content) only and paste it in some other application like MS Word or something else and try to print it in 4x6.



If it is an image and you can copy it to MS Paint then do it and cut everything else (crop the image accordig to its' size), then print.


Remember to place the paper on the right hand side of the paper tray. (You can do the reverse also if it required.)

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