Question about Creative Labs ZEN V Plus MP3 Player

1 Answer

Won't turn on

So my Creative V Zen won't turn on at all, even when i plug it into the computer. And the reset button doesn't work either. Any help? I have had mine sitting for a few months...then went to turn it on today and nothing....plugged it in and it just flashed the blue light above the power button...computer says not connected.....tried reset....tried power and reset...tried power and play...nothing it does nothing I can't plug it in and hit power and reset because my plug covers the reset button (I have the 30gb vision: M)....I can't get this thing to work.

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  • christinelin May 28, 2009

    I found the solution fixed it right away not the Zen it's Windows
    posted on Feb 25, 2009



    abeales










    If
    you have windows set to do automatic updates, you most likely had a
    windows update installed that caused this conflict with Win Media
    Player 11. No fix has been posted by Microsoft yet, so the only
    workaround is to Uninstall/Rollback Windows Media Player 11. Goto
    Player 11. Follow prompts, restart computer when prompted to. Also
    uninstall Windows Media Player 11 Runtime application following same
    procedure above.


    This will roll your Windows Media Player back to version 10 or 9,
    whichever you had installed prior to version 11. You will need to
    re-configure Windows Media Player again.





    Your Zen should now be recognized by WMP and Creative software. You
    probably need to upgrade your firmware at this point, follow the
    instructions on upgrading your firmware, and you should be good to go.





    This is a windows problem, not a creative problem. Dont blame Creative
    for the screwed up hotfixes that Microsoft puts out on a regular basi


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  • 5 Answers

I had a similar problem with my Creative Zen V+ (8Mb) when the battery went. What worked for me might work for you:

- Plug it in and leave it on charge for a couple of days.
- Reset
- Power on.

The key thing seemed to be to get power in before trying to get it up and running.


I have used this tactic the other way around when it froze - leave it to power down for a couple of days, then recharge, then reset and power up.

So far, the Zen V+ has proved extremely resilient!

Posted on May 28, 2009

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