Question about Sharp FO 5700 Plain Paper Laser Fax

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A friend gave me this fax machiene. On the screen it sais "out of paper" when there is clearly a lot of paper in the bottom tray. However it is missing the top paper tray but has the lower tray. Could

Having two problems..my sharp FO 57700 fax machine is giving me an error message: RX doucement tray off" and I can fax out but when i faxed to, the fax went into memory, and i have no ideal how to retrieve it.. A friend gave me this fax machiene. On the screen it sais "out of paper" when there is clearly a lot of paper in the bottom tray. However it is missing the top paper tray but has the lower tray. Could that be the problem?

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  • wheatgurm May 29, 2009

    ugh, the first part of the question is not mine. I'm not sure what happened there.

    I just have the "out of paper" text. The top paper intake tray seem to be working properly will send faxes no problem. However, I am unable to print anything. Any faxes recievced go straight into memory. Also when I press the "copy" button it just beeps twice real fast and nothing happens. It reads out of paper after that. The "red light" indicater highlighting the lower paper infeed tray is constantly on, which is full of paper.



    Thanks for responding.

  • wheatgurm May 30, 2009

    Ok! I will. I'm not at my shop right not but will do it on Monday. I'll let you know THANKS!!!

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Make sure you have a receiving tray. You can live without your sending tray. If you have the receiving tray and it says TRAY OFF thats because its not seated properly onto the frame. Make sure the tray engages the black sensor next to the speaker, also make sure you have paper in both trays to get rid of the OUT OF PAPER error. If the OUT OF PAPER error continues then you have a broken sensor in the upper tray.

Posted on May 29, 2009

  • rburlsull73 May 30, 2009

    Sounds like you have more than one problem. I need you to do a full memory clear(keep in mind you will lose every phone # that has been stored.)Turn your fax on while holding down the stop and start key don't let go until the screen says 1=yes,2=no. Press 1 for memory clear. Make sure you have paper in your upper tray(don't over fill your tray-just below red line)and 500 sheet lower tray. Next press function, 2,05. or make a copy. I am running out of writing space please respond back and let me know if you can at least receive something.

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