Question about Lucent PARTNER18 Corded Phone

1 Answer

Stop ringing at main phones when outside calls come in.

All our phones ring when an outside calls comes in. How do I disable ringing at certain phones when this happens? (Only for outside calls not internal) We have the Lucent Partner Mail VS System. Thank you. I have a similar problem...I cannot get the main lines 1 & 2 to ring. I went out of town and one of my co-workers did something to my phone. Now when an incomming call comes in it just beeps and the line 1 buttone just lights up. I tried the Feature 00 and I'm on the main extension, but I have held down the line 1 button and it continues to say No ring, I have pressed the line 1 button and there is no change, still says no ring, same with line 2. Line 3 is the fax line and it says immediate ring. I'm not sure what I'm doing wrong. Please help. Thanks!

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  • oracleservic May 28, 2009

    Now it's not even beeping....lol. I appreciate the quick response, but I tried the Feature 11, extension 10 10 and it did not work. I went back and tried the Feature 00 again and same as before, all lines blink except fax line. I hold the line 1 button down, no change still says no ring, same with line 2, also because I'm on the speaker doing this, the speaker light blinks too. Line 3 is as it should be which is the fax line and that light is solid and says immediate ring. Thank you for your quick response. I love trouble shoothing!

  • oracleservic May 28, 2009

    Okay I figured it out!!!

    What I did was,

    Feature 00

    Left intercom twice

    Right intercom once

    ext 10 then pressed line buttons



    good as new!!! Thanks!

  • oracleservic May 28, 2009

    Awesome! Thanks!

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1 Answer

Here is a link to program line ringing.

It sounds like your extension is forwarded (confirmed by the one beep you hear on an incoming call.

From any display phone, press Feature 11
then enter your extension number 2 times. So if you are extension 20, do this:
Feature11-20-20
see if that does it.

Posted on May 28, 2009

  • Anonymous May 28, 2009

    From extension 10
    Feature 00
    LEFT INTERCOM
    LEFT INTERCOM
    RIGHT INTERCOM
    press 10 (to program extension 10)
    now you will be able to press the line buttons and change ringing.

    solid green, is immediate ring
    slow blink, delayed ring
    Fast blink, no ring.

    Will also indicate on display...
    Feature 00 whehn done


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Receptionist Backup. If you want all calls on a line to ring directly at users' extensions -with the receptionist providing backup -set the line at the users' extensions to Immediate Ring. Then set the line (or lines) at the receptionist's extension to Delayed Ring. An incoming call that is not answered by a user within 20 seconds will also ring at the receptionist's extension.
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