Question about OKI C5200n Laser Printer

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Printer causing program issue's Oki 5200n

I have a customer who was trying to print and everytime he did the program would shut down and give you an error report. I removed the printer and he was able to work again normally. I then tried to reinstall the printer and it would not let me stating could not finish installing the printer. It is a networked printer I had the correct IP address the correct and fresh drivers as well but to no avail I could not get the printer to reinstall I tried doing a system restore to a day when he knew the printer was working and it still failed everytime. I ran spyware and malware scans and found traces of infections but they were all tracking cookies and low leveled events The Machine is a Dell 2300 Dimension XP Pro SP3 with PC Tools Internet Security Office 2003 Pro and a netgear 54g wireless router with 4 port switch Any help would be amazing!

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  • LasertechUK May 11, 2010

    Let me know if this is still an issue



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If the printer drivers are the issue, you may need to remove old traces of printer drivers from Server Properties. In the printers and faxes menu, go to File -> Server Properties. On the drivers tab, make sure all past drivers are removed from this list as well. You may find it won't let you on some of the drivers. Stopping and starting the Print Spooler service can often clear any holds you run into.

Posted on May 29, 2009


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Posted on Jan 02, 2017


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Hi my reply was too long heres the second half..and ill retype the first as a comment

Try printing lighter prints, heavy toner saturation causes paper to stick to fusers and try to keep leading edge of print blank with no big blobs of colour for the same reason, ensure page sizes are set correctly in driver and machine tray settings and dont print outside margins , if you are about to print outside margins your printer driver should warn you, dont click ok if it does

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Here is a link to Magic touch Australia that i thought has some good info re transfer paper use

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Oki does the best colour prints nice and glossy, I dont think many come close to such great colour prints in fact I only like Oki and Kyocera stuff in Colour toner laser machines. Stear clear of cheap non oki toners and supplies because they cause heaps of issues and wreck printers and give many print quality issues, I dont work for OKI directly just telling you how it is in the field ;)

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A critical firmware error has occurred that caused the processor on the formatter to abort operation. This type of error can be caused by invalid print commands, corrupt data, or invalid operations. In some cases, electrical noise in the cable can corrupt data during transmission to the printer. Other
causes include poor-quality parallel cable, poor connections, or home-grown programs.

1. Turn the printer off and then on.
2. Press Stop to clear all print jobs from the printer memory.
3. Turn the printer off and then on.
4. Try printing a job using a different software program. If the job prints, try using the original software program to print a different job.
NOTE If the error message only appears when using certain software programs, contact the software program vendor for assistance.
5. If the message persists with different
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6. If the error persists, perform a firmware upgrade.
7. Remove all DIMMs, EIO devices, and CompactFlash solutions.
8. Remove all EIO devices.
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10. If the error does not persist, reinstall the DIMMs, EIO devices, and CompactFlash one at a time.
NOTE You must turn the printer off and then on when reinstalling each component.
11. Replace the DIMM, EIO device, or CompactFlash if necessary.
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