Question about Microsoft Xbox 360 Console

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MTU con connecting. How to fix ?

Setting up new X Box 360 live. All show connected except Mtu. It shows faied.  How do I repair this ?

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  • Anonymous Sep 28, 2008

    My xbox is new and I want to connect to xbox live but my mtu wont connect.

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What does MTU do on Xbox Live?

The MTU of your router or gateway must be greater than or equal to 1365. If it is less than 1365, you won’t be able to connect to Xbox Live.


To change the MTu login to your admin router panel:
  1. Go to start>Run>cmd>type ipconfig
  2. look for "default gateway" then type that address into your router login, usally the login is admin/admin if not look in your manual or call your router maker.
  3. Now login locate the area to adjust the MTU if you cant find it, contact the router maker, or look in your manual.
More info:
http://www.xbox.com/en-US/support/connecttolive/xbox/connectionmethods/diagnosingconnections.htm

Good luck!
Cam

Posted on Oct 22, 2007

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Not enough mtu to go to xbox live at hotel


An MTU is the largest physical packet size, measure in Bytes that a network is capable of transmitting.. If messages are larger than the MTU they are divided into smaller packets before they can be sent. All networks have different MTU's which the owner of the network set at what they want to set it at. 576 is a very common MTU if you connect through PPP. 1500 is the most common MTU for Ethernet connections. The Xbox Live system requires your network to have a certain Maximum Transmission Unit (MTU). MTU values are important to the performance of online games. If this test fails, you can adjust the MTU setting on your network router or equivalent device to resolve the problem. Xbox live requires the network you use to have a maximum MTU. This is key to online gamesing. If the MTU fails then you have to adjust the router you are using. If you cannot access the router to adjust the MTU the you will not be able to play online games.

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Two things needs to be cleared:

1) Which connection did you talking about LAN/WAN?

2) Xbox live may not be up yet, can you verify it?

Most home gateway routers can only change WAM MTU for certain connection type (PPPOE), and cannot set MTU for LAN and other WAN connection.

To change MTU for PPPOE, going to WAN connection setting, and you will see the MTU options box. But do not change it unless your ISP told you to do so.
So make sure Xbox live is online -- I am no Xbox fun so I have no idea how it works, but just guess from your message.

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This appears to be a common problem, most likely due to the recent Xbox Live server maintenance. Nothing we can do except for wait until Microsoft fixes things on their end.

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MTU setting


Browse to the router's setup page, should be 192.168.1.1 or 192.168.1.0 and log into it. You just have to change the MTU. Put it to 1500.
Once logged in to the router, go to :

Setup
-
Basic Setup
-
Wireless Setup
-
Internet Connection Type
Connection Type = Static IP
Internet IP Address = 192.168.0.1
Subnet Mask = 255.255.255.0
Gateway = 192.168.0.1
Static DNS 1 = 192.168.0.1
Static DNS 2 = 192.168.0.1
Static DNS 3 = 192.168.0.1
STP = Enable
-
Optional Settings (required by some ISPs)
Router Name = client-mode
Host Name = 2WIRE383
Domain Name = [empty]
MTU = Auto
Please remember to rate all users who assist you for free :)

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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I've had the same problem and struggled with it for hours... If your on the Comcast network, there seems to be problems with adjusting MTU. I have a Dell 2350 router and that particular router cannot have MTU modified. Also, sometimes the MTU is effected by computers or phones in the house being on. One more suggestion, try a gaming router. Good ones start at 90 dollars, somewhat expencive but well worth it.

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