Question about Brother MFC-3240C All-In-One InkJet Printer

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Brother MFC 3240C error unable to change appeared and can't fix

I went through the trobleshooting instructions in the manual but the same message appears . There isn't anything stuck in the printer and it just seems to be locked in this error mode....please assist!

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  • klajwalker May 29, 2009

    Error message "unable to change" appears in window of printer and it also says see manual for troubleshooting and routine maintenance. I did go to the manual and did what they suggested but the machine is still displaying the same error message and I can't seem to get it to clear out of that mode.

  • klajwalker May 30, 2009

    everything appears to be where it should and we still get the same error message

  • klajwalker Jun 01, 2009

    this didn't solve the problem

  • klajwalker Jun 01, 2009

    that's what I was afraid of and it's just better off to get a new printer...thanks for the help

  • adi May 11, 2010

    it would help if you told us what the problem is.



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Check to see if the encoder strip is outside of the printhead assembly.
you will need to slide the printhead al the way to the left and see if the encoder strip is in the printhead groove.

Posted on May 30, 2009

  • 1 more comment 
  • adi May 31, 2009

    check to see if there is some type of paper or foreign object in the far left and far right where the printhead moves. you might need to shine a flashlight in there.

  • adi Jun 01, 2009

    then your flushing box and pads will need to be replaced.

    The waste pads in your printer are full of ink, and you have to do its end of life maintenance.

    There are two parts that need replacing, parts and labor will be approx. $85- $135 depending where you go.


  • adi Jun 01, 2009

    if you can rate me, I'd appreciate it.



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