Question about HP Compaq dc5700 Microtower - Free Flat Panel until 113007 EW287AV-KIM PC Desktop

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Computer seems to be in a loop when turned on

Turn on ---screen comes up computer was shut down improperly --- options --
safe mode - safe mode networking -- safe mode command prompt -- last known configuration --- start windows normally. any option takes you to widows xp then no imput signal then compaq and then to first screen.

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  • Janet Redd
    Janet Redd May 30, 2009

    THIS FIXED THE PROBLEM. THANK YOU SOOOOO MUCH.

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  • 249 Answers

What you are having there is a problem with the booting up of windows. most likely a corruption. The best thing to do here is to have your computer taken to a local technician or a friend who knows about computers. Have your hard drive files recovered by connecting your hard drive to their computers. Then after that you could either try to use your windows xp cd to do a repair installation (However its not a guarantee that you will be able to recover your files with this step.) or to have a full Operating System reinstallation. Hope this helps.

Posted on May 28, 2009

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